At a Glance
- Tasks: Support the shop manager and lead a team to deliver top-notch customer service.
- Company: Join a dynamic retail environment at Farmfoods in Sweet Briar Retail Park.
- Benefits: Enjoy 30 days holiday, 15% staff discount, and a range of exciting perks.
- Other info: Flexible hours with potential for long-term career advancement.
- Why this job: Kickstart your career with excellent training and growth opportunities in retail management.
- Qualifications: Looking for friendly, reliable individuals with some management experience.
The predicted salary is between 31449 - 32648 £ per year.
We are looking to recruit a new Assistant Manager for our shop in Sweet Briar Retail Park, Norwich. This permanent full‑time position requires flexibility across the week, typically holding at least one weekend shift.
Schedule & Pay
- Hours: 43 hours across 5 days per week
- Pay: £31,449 – £32,648 per annum on a 43 hour contract
Benefits
- 30 days holiday each year
- 15% staff discount
- Staff benefits package (virtual GP, discounted services, cinema tickets, gym memberships, etc.)
- Smart uniform
- Free life assurance
- Workplace pension
- And more
Responsibilities
- Work closely with the shop manager to run an efficient shop and provide excellent customer service.
- Develop the team of retail assistants through coaching, mentoring, and feedback.
- Act as shop manager in absence, ensuring customers, deliveries, and routines are handled safely and efficiently.
- Motivate and guide the team to control operational costs, including shrinkage, waste, and payroll.
- Support with recruitment and induction of new team members.
Qualifications & Requirements
- Friendly, positive, hard‑working approach.
- People person who builds strong working relationships.
- Trustworthy and reliable; essential to team and customer confidence.
- Some experience as a manager, team leader, or supervisor.
- Commitment to complete an Employment Verification and Basic DBS (England/Wales) or Disclosure Scotland check.
Career Growth
There are many long‑term opportunities within Farmfoods. Training programmes and promotional pathways are available, with many senior managers originating from shop positions.
Assistant Manager in Norwich employer: Farmfoods Ltd
Farmfoods is an excellent employer, offering a supportive work culture in the vibrant Sweet Briar Retail Park, Norwich. With a strong focus on employee development, you will benefit from comprehensive training programmes and clear promotional pathways, ensuring your career can flourish. Enjoy a generous benefits package including 30 days of holiday, a 15% staff discount, and various perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Farmfoods Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Farmfoods Ltd!
We think you need these skills to ace Assistant Manager in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Farmfoods Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Farmfoods Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Farmfoods Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Farmfoods Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
