At a Glance
- Tasks: Lead a team to deliver excellent customer service and manage shop operations.
- Company: Join a dynamic retail company with over 300 shops.
- Benefits: Earn £13.61 per hour, enjoy 30 days holiday, and access great staff discounts.
- Other info: Great training opportunities and potential for overtime.
- Why this job: Kickstart your retail management career in a supportive environment.
- Qualifications: Friendly, reliable, and ready to lead a small team.
The predicted salary is between 13.61 - 13.61 £ per hour.
Hours: 39 hours across 5 days per week.
Pay: £13.61 per hour.
Pay & Benefits
- Hourly pay rate of £13.61, guaranteed minimum of 39 hours per week (≈ £530 per week).
- Additional overtime may be available.
- 30 days holiday each year.
- Great training and development opportunities.
- 15% staff discount (any of our 300+ shops).
- Smart uniform.
- Free life assurance.
- Workplace pension.
- Staff benefits package including a virtual GP, discounted cinema tickets, gym memberships, days out and travel.
Responsibilities
- Be an important part of the management team and support the manager in leading the team to run an efficient shop and provide excellent customer service.
- Take full responsibility for running the shop in the manager’s absence, ensuring customers are looked after, deliveries are processed quickly and shop routines are completed to maintain a safe, clean and tidy shop.
- Open and close the shop, handle cash, place orders and develop your team of retail assistants.
- Take responsibility for controlling operational costs, including shrinkage, waste and payroll.
Qualifications
- A friendly, positive, hard‑working approach to work.
- People person skill – easy to get on with others, build strong working relationships.
- Trustworthy and reliable – dependable for a small team and customers.
- Some experience as a supervisor, team leader or manager in retail or similar industries is desirable, but we welcome applicants who are ready to take the first steps in a retail management career.
- Ability to complete an Employment Verification check and a Basic DBS check (England/Wales) or Disclosure Scotland check (Scotland) if successful and offered the position.
Contract Information
Position: Full‑time (FTSV), 39 hours, 5 days.
Retail Supervisor - Full Time in North East employer: Farmfoods Ltd
As a Retail Supervisor with us, you'll be part of a dynamic team that values your contributions and fosters a supportive work environment. We offer competitive pay, generous holiday allowances, and a comprehensive benefits package that includes discounts across our extensive range of shops, ensuring you feel valued and motivated. With ample training and development opportunities, we are committed to helping you grow your career in retail management while enjoying a vibrant workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - Full Time in North East
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Farmfoods Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Farmfoods Ltd!
We think you need these skills to ace Retail Supervisor - Full Time in North East
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Farmfoods Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Farmfoods Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Farmfoods Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Farmfoods Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
