Overview
Assistant Manager – Full Time
We are looking to recruit a new Assistant Manager for our shop in Mexborough, South Yorkshire. This is a permanent full-time position with a variety of shifts across 5 days per week, usually including at least one weekend shift.
Hours and pay
- Hours: 43 hours across 5 days per week
- Pay: £30,240 - £33,948.94 per annum
- Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more
Note on availability: For full-time positions we generally require you to be fully flexible in your availability across the week, including weekends.
Pay & Benefits
- Salary: £30,240.00 - £33,948.94 per annum on a 43-hour contract
- 30 days holiday each year
- Great training and development opportunities
- 15% staff discount to use in any of our 300+ shops
- Smart uniform
- Free life assurance
- Workplace pension
- Staff benefits package including a virtual GP and discounted services/products (cinema tickets, gym memberships, days out, travel)
Responsibilities
- Work closely with the shop manager to run an efficient shop and provide a great service to customers
- Develop the team of retail assistants through coaching, mentoring and feedback
- Be accountable for the shop in the absence of the shop manager; ensure customers are looked after, deliveries are processed quickly, and shop routines are completed to maintain a safe, clean, and tidy shop
- Motivate and guide the team to control operational costs including shrinkage, waste, and payroll
- Support the shop manager with recruitment and induction of new team members
Qualifications & Requirements
- A friendly, positive, hard-working approach
- People-friendly with ability to build strong working relationships
- Trustworthy and reliable as you will be an important part of a small team
- Some experience as a manager, team leader or supervisor
More than just a job
There are many long-term opportunities for a career at Farmfoods. We have training programmes and promote to shop and area manager positions from within. Many senior managers started their careers in our shops.
A bit about us
Farmfoods are a family business with ambition. We offer great value and quality products in clean, friendly shops with a great team in retail. We aim to offer sensational value to customers on a range of everyday family goods and focus on delivering a genuine customer experience.
Assistant managers are important members of the shop management team, supporting a small team of retail assistants to ensure shops run smoothly and efficiently to provide great service.
Contract information
Position: ASM, Hours: 43, Days: 5
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Mexborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Farmfoods Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Farmfoods Ltd!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Farmfoods Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Farmfoods Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Farmfoods Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Farmfoods Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
