At a Glance
- Tasks: Lead a team, manage shop operations, and ensure excellent customer service.
- Company: Join a family-run business with a focus on quality and value.
- Benefits: Enjoy 30 days holiday, 15% staff discount, and a comprehensive benefits package.
- Why this job: Kickstart your career with great training and opportunities for advancement.
- Qualifications: Experience in management or as an assistant manager is preferred.
- Other info: Flexible hours and a supportive team environment await you.
The predicted salary is between 27900 - 40900 £ per year.
Overview
Shop Manager – Full Time
Hours: 45 hours across 5 days per week.
Pay: £32,944- £46,483 per annum.
Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!
We are looking to recruit a new shop manager to work in various shops within the Kent area (likely Canterbury, Ashford, Thanet and Dover). We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.
Pay & Benefits
- The salary offered for this position is between £32,944.97- £46,483.67 on a 45 hour contract.
- 30 days holiday each year.
- Great training and development opportunities.
- 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
- A smart uniform.
- Free life assurance.
- Workplace pension.
- A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.
You will be a Shop Manager
As one of our shop managers you will:
- Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.
- Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
- Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.
- Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
- Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI’s, reporting directly to your area manager.
- Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.
You will need
- A friendly, positive, hardworking approach to work.
- Excellent leadership skills with the ability to motivate people in a busy and challenging environment.
- To be a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
- To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
- Experience as a manager or assistant manager.
- A full driving licence is desirable. If you don’t have a driving licence but meet all of the other criteria, you are still welcome to apply.
More than just a job
There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.
A bit about us
Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop managers are important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers.
Shop Manager in Canterbury employer: Farmfoods Ltd
Contact Detail:
Farmfoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Canterbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Shop Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for management roles and practice your answers. Show off your leadership skills and how you can motivate a team – that’s what they want to see!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at Farmfoods and tailor your approach to highlight how you fit into our friendly, customer-focused culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Shop Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Manager role. Highlight your leadership abilities and any relevant retail experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join our team at Farmfoods. Share your passion for customer service and how you can motivate a team to deliver great results in a busy environment.
Showcase Your Flexibility: Since we need someone who can work various shifts, including weekends, make sure to mention your availability clearly. We love candidates who are ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Farmfoods Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Be ready to discuss how you can bring that same energy to their shops.
✨Demonstrate Your Customer Service Focus
Customer service is key in retail. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to providing an exceptional shopping experience.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice responding to questions like, 'How would you handle a difficult customer?' or 'What steps would you take if stock levels were low?' This will help you think on your feet during the actual interview.