At a Glance
- Tasks: Welcome customers, manage stock, and support your team in a busy retail environment.
- Company: Join Farmfoods, a family business known for its friendly service and great value.
- Benefits: Earn while you learn with a paid apprenticeship and holiday leave.
- Other info: Complete a Level 3 Customer Services Specialist apprenticeship with potential for permanent employment.
- Why this job: Kickstart your career in retail with hands-on experience and growth opportunities.
- Qualifications: Must be 16+, not in full-time education, and ready to learn.
The predicted salary is between 10 - 12 £ per hour.
Introduction Are you ambitious and looking for a new career working in retail?
Farmfoods is looking to recruit an Apprentice Retail Supervisor at their Bodmin store.
If you are welcoming, helpful and friendly with a desire to learn new skills, then this could be the perfect role for you.
About the Employer
Farmfoods is a family business with ambition.
We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods.
We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our shop teams are essential.
They serve thousands of customers each week and have the reputation of Farmfoods in their hands.
To our customers, they are Farmfoods.
What You'll Do
We are looking to recruit an Apprentice Retail Supervisor for our shop in Bodmin.
We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week.
As one of our apprentices you will
- Make all of our customers feel welcome with a friendly smile and simple hello
- Help customers find the items they are looking for
- Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
- Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
- Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
- Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers
You will need
- A friendly, positive, hardworking approach to work
- To enjoy being busy as there is always something to do.
As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, to organising other team members and more!
- To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon you to do your best on each shift and not let the team down
- A bit of flexibility when it comes to your shifts.
When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them.
- Rota’s are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
- Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability.
To become an apprentice, you must
- Be 16 or over
- Not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change, or you're upskilling in your current job.
You can have a previous qualification like a degree and still start an apprenticeship.
As an apprentice, you’ll
- Complete a Level 3 Customer Services Specialist apprenticeship standard
- Have regular one-to-one sessions with a dedicated trainer either remotely or through visits to your workplace
- Learn and train for a specific job
- Get paid and receive holiday leave
- Get hands‑on experience in a real job
- Study for 6 hours of your working hours
- Complete assessments during and at the end of your apprenticeship
- Be on a career path with lots of future potential
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Course Information
- Course: Customer service specialist (level 3)
- Level: 3
- Route: Sales, marketing and procurement
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Working 5 days out of 7.
- Shifts vary, which will include weekends.
- Shifts are confirmed on appointment and are on a rota basis.
- Expected Duration: 1 Year 3 Months
- Training Provider: INSPIRO LEARNING LIMITED
- Training Outcome
This is a 15-month training programme and upon successful completion you will be made a permanent employee.
There are many opportunities for a career at Farmfoods.
We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops.
This could be the start of a rewarding and long-term career for you.
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Apprentice Retail Supervisor in Bodmin employer: FARMFOODS LIMITED
Farmfoods is an excellent employer that values its employees and fosters a supportive work culture. As an Apprentice Store Manager in Wolverhampton, you will benefit from comprehensive training, a competitive salary, and opportunities for personal growth through a Level 4 Retail Manager apprenticeship. With a focus on teamwork and customer service, Farmfoods offers a friendly environment where you can thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Retail Supervisor in Bodmin
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FARMFOODS LIMITED, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FARMFOODS LIMITED!
We think you need these skills to ace Apprentice Retail Supervisor in Bodmin
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FARMFOODS LIMITED, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FARMFOODS LIMITED and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FARMFOODS LIMITED that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FARMFOODS LIMITED
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
