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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join the passionate team at Farmers Hastings, a leader in retail.
- Benefits: Gain diverse retail experience, competitive pay, and career growth opportunities.
- Why this job: Be part of a high-achieving team and shape your retail future.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities to learn across various departments.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Hastings management team!
What’s great about a Sales and Service Manager role at Farmers is the potential to move throughout the store over your time in the role to gain exposure and experience to a wide range of retail offerings. We cover everything from Women’s and Men’s Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career.
At Farmers we don’t compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.
As the Sales and Service Manager you will:
- Drive department sales and take full ownership for the teams sales performance
- Manage, coach, develop and motivate team to exceed sales budgets
- Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
- Drive a customer service culture across departments by ensuring high levels of customer service
Sales and Service Manager - Farmers Hastings employer: Farmers Trading Company Ltd
Contact Detail:
Farmers Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Manager - Farmers Hastings
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Farmers Hastings on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Farmers' values and recent initiatives. Show us that you’re not just another candidate; you’re genuinely interested in what we do and how you can contribute to our success.
✨Tip Number 3
Practice your sales pitch! As a Sales and Service Manager, you’ll need to demonstrate your ability to drive sales. Role-play common scenarios with a friend to build confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Farmers team.
We think you need these skills to ace Sales and Service Manager - Farmers Hastings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Farmers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Sales and Service Manager role. We love seeing how your past roles have prepared you for this opportunity, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Farmers Trading Company Ltd
✨Know Your Products Inside Out
As a Sales and Service Manager, you'll need to be well-versed in the various retail offerings. Make sure you research Farmers' product range, from fashion to homeware. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since you'll be managing and motivating a team, prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached someone to success or turned around a team's performance. This will demonstrate your capability to drive sales and foster a positive culture.
✨Emphasise Customer Service Excellence
Farmers prides itself on high customer service standards. Be ready to discuss your approach to customer service and how you've implemented strategies to enhance customer experiences in previous roles. Share any metrics or feedback that highlight your success in this area.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store culture, and growth opportunities within Farmers. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.