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- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Farmers, a community-focused retailer passionate about customer satisfaction.
- Benefits: Enjoy competitive pay, staff discounts, and ongoing training opportunities.
- Why this job: Be part of a vibrant team and make a real impact in retail.
- Qualifications: Retail management experience and a knack for motivating teams.
- Other info: Full-time role with flexible hours and great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
At Farmers, customers are at the heart of everything we do. They are the reason we exist and we will always do our best to deliver to their expectations. We are also passionate about doing the right thing, caring for others and giving back to our communities. If this matches with your personal values then you should read on!
We are currently seeking an experienced Operations Manager to take on this senior leadership role in our Kilbirnie store. The successful candidate will have a passion for providing outstanding customer service, the expertise to manage systems and processes across the store environment and the desire to be part of a management team constantly striving for success.
Key responsibilities of the role include:
- Duty management of the store, driving a high performing sales culture
- Championing world class customer service and coaching for performance
- Management of the Loss Prevention team and functions
- Management of Health & Safety processes
- Stock Management and management of the store receiving team
- Management of all administration processes
- Recruitment, HR/ER functions and wage management
- Adherence of internal audit processes
The successful candidate must have:
- A strong focus on providing and driving exceptional customer service
- The ability to prioritise workloads to effectively meet deadlines
- Previous experience using stock management and labour scheduling systems
- Experience in motivating managers in a challenging and fast paced work environment
- Experience in retail management in a large format fashion or homewares environment
In return, we offer a competitive salary and an attractive staff discount package across the Farmers and James Pascoe Group. We offer ongoing training and development and are seeking a future superstar who sees their career in our fashion forward business.
This is a full time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster. This is both a challenging and rewarding role which will see you push the boundaries and think outside the box to achieve your goals.
Apply online today!
Entitlement to work in New Zealand: In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.
Assistant Store Manager Operations - Farmers Kilbirnie in London employer: Farmers Trading Company Ltd
Contact Detail:
Farmers Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Operations - Farmers Kilbirnie in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Farmers and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about outstanding customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your interview.
✨Tip Number 3
Show off your leadership skills! As an Assistant Store Manager, you'll need to motivate your team. Prepare to discuss how you've successfully led teams in the past and how you plan to inspire others at Farmers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Farmers family. Good luck!
We think you need these skills to ace Assistant Store Manager Operations - Farmers Kilbirnie in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing outstanding customer service. We want to see how you put customers at the heart of everything you do, just like we do at Farmers!
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the key responsibilities listed in the job description. We love seeing how your previous roles have prepared you for this senior leadership position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Farmers.
How to prepare for a job interview at Farmers Trading Company Ltd
✨Know Your Customer Service Stuff
Since this role is all about outstanding customer service, make sure you can share specific examples of how you've gone above and beyond for customers in the past. Think about situations where you turned a negative experience into a positive one.
✨Show Off Your Leadership Skills
Be ready to discuss your experience in motivating teams and managing operations. Prepare some anecdotes that highlight your ability to lead in a fast-paced environment, especially in retail management.
✨Understand the Store Operations
Familiarise yourself with stock management and labour scheduling systems. You might be asked about how you would handle stock issues or manage schedules, so having a solid grasp of these processes will set you apart.
✨Align with Their Values
Farmers values caring for others and giving back to the community. Be prepared to talk about how your personal values align with theirs and how you can contribute to their mission of delivering exceptional service.
