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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join the well-known Farmers brand with a supportive management team.
- Benefits: Enjoy generous staff discounts and ongoing training for career growth.
- Why this job: Gain diverse retail experience and develop your leadership skills in a vibrant environment.
- Qualifications: 2+ years in retail management with strong sales coaching abilities.
- Other info: Flexible hours with opportunities for personal and professional development.
The predicted salary is between 28800 - 48000 £ per year.
We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Hastings management team!
What's great about a Sales and Service Manager role at Farmers is the potential to move throughout the store over your time in the role to gain exposure and experience to a wide range of retail offerings. We cover everything from Women's and Men's Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career.
At Farmers we don't compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.
As the Sales and Service Manager you will:
- Drive department sales and take full ownership for the teams sales performance
- Manage, coach, develop and motivate team to exceed sales budgets
- Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
- Drive a customer service culture across departments by ensuring high levels of customer service
- Implement & communicate promotional plans for upcoming events
What we are looking for in our ideal candidate:
- 2+ years' experience in a similar position (Store Manager small store or Department Manager medium to large store)
- Strong sales coaching competence - proven ability in coaching for sales improvement
- Excellent team management experience - can motivate and coach a team to improve sales results
What's on offer:
- A fantastic opportunity to join a well known New Zealand retail brand
- A generous staff discount package across the Farmers and James Pascoe Group
- Ongoing training and development to help you achieve your career objectives
This is a permanent full time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster.
If you are up to the challenge of being a hands on Department Manager who knows how to lead and motivate your team, build a positive culture, control stock flow, manage reserves and daily merchandising and assist with loss prevention, then we are keen to speak with you.
Entitlement to work in New Zealand In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.
Sales and Service Manager - Farmers Hastings employer: Farmers Trading Company Ltd
Contact Detail:
Farmers Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Manager - Farmers Hastings
✨Tip Number 1
Get to know the company inside out! Research Farmers Hastings, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the Sales and Service Manager role, especially your coaching and team management skills.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart appearance shows you take the opportunity seriously and are ready to represent Farmers' high standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales and Service Manager - Farmers Hastings
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Farmers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Sales and Service Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Farmers Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of products Farmers offers. This includes everything from fashion to homeware. Being able to discuss specific items and how they relate to customer needs will show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Sales and Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached team members to exceed sales targets or improve customer service.
✨Understand Customer Service Excellence
Farmers prides itself on high customer service standards. Be ready to discuss what excellent customer service means to you and how you've implemented it in previous roles. Think of specific scenarios where you turned a negative experience into a positive one.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various retail situations. Practice responses to potential scenarios, such as managing stock flow during peak times or dealing with difficult customers, to showcase your readiness for the role.