At a Glance
- Tasks: Elevate the people experience and support managers with employee relations at Farmer J.
- Company: Join the vibrant Farmer J FARM-ily, where great food meets a collaborative culture.
- Benefits: Up to £55,000 salary, daily food allowance, 50% restaurant discount, and 31 days holiday.
- Other info: Exciting growth opportunities in a dynamic environment focused on well-being and inclusion.
- Why this job: Shape the future of our People function while making a real impact in a growing brand.
- Qualifications: 4 years in People Operations, CIPD Level 5, and strong coaching skills required.
The predicted salary is between 55000 - 55000 £ per year.
Do you “give a fork” about what you do? Do you love great food? Then this is for you! We’re looking for a solutions-driven People Operations Manager to join the Farmer J FARM-ily! As our new People Operations Manager, you’ll be working closely with the Operations teams to continuously elevate the “people experience” at Farmer J.
You’ll support line managers with employee relations cases, whilst ensuring a fair and consistent approach across the business. You’ll be comfortable coaching managers and delivering hands-on training to upskill line managers on all people-related topics. You’ll be a natural “people person” and able to build strong relationships with store management teams.
As People Operations Manager, you will maintain the balance between upholding employment law and process, whilst remaining commercially focused, and ensuring people processes are operationally efficient. As Farmer J is expanding both in the UK and the US, this role offers the opportunity to help shape how the People function evolves.
What you’ll be doing as our People Operations Manager:
- Provide accurate, high-quality ER advice and follow-up support.
- Build strong, trusted relationships with our store management and operations team to encourage their appetite to seek support and advice on all employee relations matters.
- Continuously improve Farmer J’s people processes to ensure they are operationally efficient and commercially grounded.
- Support and guide the People Administrator with the management of their caseload relating to short-term absence, long-term absence and answering queries and supporting with solutions where possible.
- Provide ER coaching for store management teams, both in-person and remotely.
- Attend stores to provide in-person case management when required.
- Champion initiatives that foster engagement, inclusion, well-being, and belonging.
- Lead “People dashboard” reporting, and Monthly People Reporting, including absence, retention, and engagement data.
- Provide QTRly Leavers reporting, including turnover, and exit interview feedback.
- Continuously review Farmer J’s benefits package, focusing on shop roles.
- Support the People Administrator with weekly and monthly payroll.
- EAP support, and processing and managing of Occupational Health referrals with our providers.
Our new People Operations Manager will have:
- 4 years of experience in a multi-venue business (either in retail or hospitality), as a People Manager, People Advisor, or similar.
- CIPD Level 5 or equivalent degree.
- Experience in managing a broad range of People Operations, including employee relations and payroll.
- A proven track record of managing change in a fast-growing, and complex operation.
- Broad and up-to-date knowledge of HR and employment law.
- Working knowledge of Harri and All Gravy is desirable.
- Commercially orientated and able to weigh up decisions in terms of the cost and benefit to the business.
- Ability to deliver multiple tasks/projects to a consistently high standard.
- Excellent coaching and influencing skills, with the confidence to challenge where needed.
What's in it for our People Operations Manager?
- Salary up to £55,000 per annum, depending on experience.
- Daily food and drink allowance during shifts.
- 50% discount across all our restaurants when off duty.
- You will never work on your birthday, and you will be paid for it!
- 31 days holiday per year, including bank holidays, and increasing with length of service.
- Medicash – subsidised healthcare cash plan.
- Employee Assistance Programme by Hospitality Action.
- Green commute – cycle scheme.
- A great opportunity to grow as we continue to grow!
Why Farmer J
We make good food that’s good for you, and is never boring. Whatever we do, we do it boldly. Working to achieve greatness but always maintaining humility. We’re a growing brand with big ambitions – if you want to be part of this, then apply today!
People Operations Manager in London employer: Farmer J
Farmer J is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where passion for great food meets a commitment to people. With generous benefits such as a competitive salary, daily food allowances, and 31 days of holiday, including your birthday off, employees are encouraged to thrive both personally and professionally. As a rapidly expanding brand in the UK and US, this role provides unique opportunities for growth and the chance to shape the future of the People function within a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Farmer J!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Farmer J.
We think you need these skills to ace People Operations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Farmer J. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Farmer J and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Farmer J. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Farmer J's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Farmer J
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Farmer J.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Farmer J will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Farmer J and how you would contribute to adapting HR strategies.
