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- Tasks: Lead and inspire restaurant teams to deliver exceptional food and service.
- Company: Join Farmer J, a vibrant brand passionate about great food and people.
- Benefits: Competitive salary, bonus, 31 days leave, daily food allowance, and discounts.
- Why this job: Be a key player in a growing company with big ambitions.
- Qualifications: 3+ years in operations management with strong leadership skills.
- Other info: Enjoy monthly socials, annual parties, and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you "give a fork" about what you do? Do you love great food? Then this is for you. We are looking for an experienced, ambitious and enthusiastic Operations Manager, with high standards and a true passion for great food and people, to join our expanding farm-ily.
As one of our Operations Managers, you'll be responsible for an area of restaurants across London. You'll be leading, coaching and developing the Management teams within your restaurants. You'll be commercially astute with great attention to detail and a proven track record of success. Problem-solving will come naturally to you – seeing "opportunities" where others see "problems". Above all else, you'll be a natural "People Leader" who acts with integrity, transparency, and consistency.
What You'll Be Doing As Our Operations Manager:
- Managing, leading and inspiring the Restaurant teams to provide excellent, high-quality, delicious food and superb customer service, consistently.
- Develop and implement operations strategies and systems to improve efficiency and guest satisfaction.
- Monitor and manage the restaurant's budgets, including labour costs, stock take and expenses.
- Lead, coach, support and motivate your Management teams in the area.
- Develop future leaders, ensuring internal succession to support Farmer J's UK expansion.
- Handle guest complaints and resolve issues promptly and professionally.
- Ensure all health and safety standards and procedures are maintained according to regulatory requirements.
- Analysing the key performance indicators (KPIs) and operational data to assess performance and identify areas for improvement.
- Prepare reports on operational performance, budget, guest satisfaction, and other relevant metrics for senior management.
What Makes a Great Operations Manager At Farmer J:
- 3 years' experience as an Operations Manager / Area Manager / Regional Manager in a fast-paced, high-volume QSR or casual-dining business.
- First-class business acumen and the ability to see the "big picture".
- A true "People Leader" in every sense.
- Colourful personality and individuality, being Bold but Humble.
- Caring for your team, and a proven track record of people development.
- Exceptional leadership, organisational, and interpersonal skills.
- Excellent communication skills (both written and verbal).
- Proven ability to manage and optimise budgets, improve processes, and drive profitability.
- Strong problem-solving skills and the ability to handle high-pressure situations.
What's in it for our Operations Manager?
- Competitive salary plus 15% annual bonus based on company performance.
- 31 days annual leave, including bank holidays.
- Daily food allowance during shifts with unlimited hot drinks.
- 50% discount across all our restaurants when off duty.
- You will never work on your birthday, and you will be paid for it.
- Monthly team socials and annual parties.
- Medicash – subsidised healthcare cash plan.
- Employee Assistance Programme by Hospitality Action.
- Green commute – cycle scheme.
- A great opportunity to grow as we continue to grow.
Why Farmer J - We make good food that's good for you, and is never boring. Whatever we do, we do it boldly. Working to achieve greatness but always maintaining humility. We're a growing brand with big ambitions. If you want to be part of our journey, then apply today.
Operations Manager in London employer: Farmer J
Contact Detail:
Farmer J Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions more authentically and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! Since you’ll need to demonstrate your ability to see opportunities where others see problems, think of examples from your past experiences where you turned challenges into successes. This will impress your interviewers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our farm-ily. So, get your application in and let’s make great food together!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for great food shine through! Share any relevant experiences that highlight your enthusiasm and how it aligns with our mission at Farmer J.
Be a People Leader: We’re looking for someone who can inspire and lead teams. In your application, mention specific examples of how you've developed others and created a positive team environment in your previous roles.
Highlight Your Problem-Solving Skills: We want to see how you turn challenges into opportunities. Include instances where you've successfully tackled issues in a fast-paced environment, showcasing your ability to think on your feet.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting journey with Farmer J.
How to prepare for a job interview at Farmer J
✨Know Your Stuff
Before the interview, dive deep into Farmer J's values and mission. Understand their approach to food and customer service. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Leadership Style
Be ready to discuss your experience in leading teams. Share specific examples of how you've developed people and handled challenges. Highlight your ability to inspire and motivate others, as this is crucial for an Operations Manager role.
✨Prepare for Problem-Solving Scenarios
Expect situational questions that assess your problem-solving skills. Think of past experiences where you turned challenges into opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future plans for expansion or how they measure success in their restaurants. This shows you're not just interested in the job, but also in the company's growth.