At a Glance
- Tasks: Create and optimise customer journeys while managing loyalty communications.
- Company: Join Farmer J, a leading hospitality brand in Greater London.
- Benefits: Enjoy a competitive salary, daily food allowance, and 31 days of holiday.
- Other info: Be part of a dynamic marketing team with exciting growth opportunities.
- Why this job: Make a real impact on guest engagement through data-driven strategies.
- Qualifications: Over 2 years of CRM experience in hospitality or retail and strong Excel skills.
The predicted salary is between 30000 - 40000 € per year.
Farmer J is seeking a highly analytical CRM Executive to join our Marketing team in Greater London. This role involves creating and optimizing customer journeys, managing loyalty communications, and using data to enhance guest engagement.
The ideal candidate has over 2 years of CRM experience in hospitality or retail, exceptional Excel skills, and experience managing loyalty apps.
Benefits include a competitive salary, a daily food allowance, and 31 days of holiday per year.
CRM & Loyalty Strategist – Hospitality Brand employer: Farmer J
Farmer J is an exceptional employer that values innovation and employee growth within the vibrant hospitality sector of Greater London. With a supportive work culture that encourages creativity and collaboration, employees benefit from a competitive salary, a daily food allowance, and an impressive 31 days of holiday per year, making it an ideal place for those seeking meaningful and rewarding careers in customer relationship management.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Loyalty Strategist – Hospitality Brand
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work with CRM and loyalty strategies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with data analysis and customer journeys, prepare some examples to discuss during interviews. We want to see how you’ve used your Excel wizardry to drive results.
✨Tip Number 3
Tailor your approach! When applying for the CRM & Loyalty Strategist role, highlight your specific experience in hospitality or retail. We love seeing candidates who understand our industry and can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Farmer J.
We think you need these skills to ace CRM & Loyalty Strategist – Hospitality Brand
Some tips for your application 🫡
Show Off Your CRM Experience:Make sure to highlight your CRM experience, especially in hospitality or retail. We want to see how you've created and optimised customer journeys in your previous roles.
Excel Skills are Key:Since exceptional Excel skills are a must, don’t forget to mention any specific projects where you’ve used Excel to analyse data or improve processes. We love seeing those numbers!
Talk About Loyalty Apps:If you've managed loyalty apps before, share your experiences! Tell us how you’ve engaged customers through these platforms and what strategies worked best for you.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Farmer J
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially in the hospitality sector. Be ready to discuss specific strategies you've implemented in previous roles and how they improved customer engagement.
✨Excel Skills Are Key
Since exceptional Excel skills are a must for this role, practice using advanced functions and data analysis techniques. Bring examples of how you've used Excel to drive insights in your past work.
✨Showcase Your Analytical Mindset
Prepare to demonstrate your analytical skills by discussing how you've used data to optimise customer journeys. Think of specific metrics or KPIs you've tracked and how they influenced your decisions.
✨Engage with Loyalty Program Insights
Familiarise yourself with loyalty programmes in the hospitality industry. Be ready to share your thoughts on what makes a successful loyalty app and how you would enhance guest engagement through it.
