At a Glance
- Tasks: Diagnose and repair coffee brewing equipment to keep cafes running smoothly.
- Company: Join Farmer Brothers, a leader in coffee and tea service.
- Benefits: Competitive salary, health insurance, retirement plans, and paid time off.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make a real difference in the coffee industry while enjoying hands-on work.
- Qualifications: 3 years of mechanical experience; foodservice background preferred.
The predicted salary is between 31500 - 38500 £ per year.
Your next career chapter: elevate every brew
Imagine a morning where a cafe can’t serve its first latte.
You arrive, diagnose a control board issue, swap parts from your well-organized van, verify performance, close the work order with complete notes—and the line starts moving again.
That’s the impact you’ll make as a Coffee Brewing Equipment Service Engineer with Farmer Brothers’ Revive Service & Restoration team.
Our mission
We install, restore, and maintain commercial coffee and tea equipment so our customers deliver consistently great beverages.
You’ll be a trusted field engineer for a defined customer base—owning installs, removals, maintenance, and urgent repairs.
- How you’ll contribute
- Execute end-to-end equipment lifecycle work: installations, removals, repairs, surveys, and preventive maintenance.
- Respond to emergency service calls and participate in an after-hours/weekend on-call rotation.
- Maintain accurate van stock: manage spare parts levels and reorder within replenishment rules.
- Complete thorough documentation—call closure, time and labor details, invoice accuracy, and customer signatures.
- Coordinate with the team to plan, schedule, and deliver installation projects on time.
- Communicate clearly with customers; relay field insights and requests to management and cross-functional teams.
- Honor service level agreements and prioritize work to meet program expectations.
- Schedule, travel, and physical needs
- Standard hours: Monday–Friday, 7:00 a. m.–4:00 p. m.
- On-call coverage required, including weekends.
- Primary territory within a 100-mile radius; occasional regional travel as business requires.
- Lift up to 60 lbs frequently and work safely in customer environments.
Experience and capabilities
- High school diploma or GED.
- Minimum 3 years of mechanical/technical field experience.
- Preferred: foodservice industry experience.
- Preferred: electrical, plumbing, HVAC background and proficiency with test/tech meters.
- Valid driver’s license with a clean record; ability to travel 100+ miles from the branch.
- Advanced troubleshooting: mechanical and electrical diagnostics, schematic reading, installation, wiring, and repairs.
- Comfort balancing scheduled PMs with unscheduled emergencies, surveys, and installs.
- Who thrives here
- Customer advocates with strong written and verbal communication.
- Independent self-starters who also collaborate well.
- People who use sound judgment, make decisions confidently, and support company goals.
- Listeners who notice issues and opportunities—and act on them to grow the business.
- Relationship builders who earn trust with every visit.
- Rewards and transparency
At Farmer Brothers, we are committed to pay transparency and ensuring fair and competitive compensation for all employees.
The base salary range for this role is defined above and may vary depending on experience and qualifications.
To account for cost-of-living differences, we apply location-based salary adjustments.
Employees working in higher-cost cities may receive a geographical pay premium, which is determined based on market data and local economic factors.
If applicable, your specific salary will be discussed during the hiring process based on your work location.
- In addition to base salary, we offer a comprehensive benefits package, which may include benefits such as health insurance, retirement plans, paid time off.
- The total leave provided in the Company’s Paid Time Off (“PTO”) policy is in at least an amount of hours and pay sufficient to satisfy the requirements of state or local laws in the locations where the Company operates.
- For questions regarding our compensation structure, including location-based pay adjustments, please reach out to Farmer Brothers Human Resources for details.
- Equal opportunity
- Equal Opportunity Employer / Veterans / Disabled
This job posting remains open until the position is filled or the posting is removed. The deadline has not passed unless explicitly stated otherwise.
Coffee Brewing Equipment Service Engineer in Kent employer: Farmer Bros. USA
Farmer Brothers is an exceptional employer that prioritises employee growth and development within a supportive work culture. As a Field Equipment Service Technician, you will benefit from a comprehensive benefits package, competitive compensation with location-based adjustments, and opportunities for meaningful engagement with customers in a dynamic environment. Join us to be part of a team that values your contributions and fosters a collaborative spirit while providing essential services in the coffee and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Brewing Equipment Service Engineer in Kent
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Coffee Brewing Equipment Service Engineer in Kent
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Farmer Bros. USA's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Farmer Bros. USA. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Farmer Bros. USA
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Farmer Bros. USA.
