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- Tasks: Assist in running our clearance warehouse and engage with customers.
- Company: Join Farleigh Hospice, a charity dedicated to supporting the community.
- Benefits: Flexible hours, friendly team, and valuable retail experience for your CV.
- Why this job: Make a difference while developing skills and meeting new people in a supportive environment.
- Qualifications: No specific skills needed, just a positive attitude and good customer service.
- Other info: Taster sessions available to see if volunteering is right for you.
How you can help?
As a volunteer, you will assist in tasks necessary for the successful running of our clearancewarehouse, all under the direction and guidance of the manager. Our retail volunteers are the first point of contact for customers when they enter our stores and you will provide invaluable help by getting involved as much or as little as you like – from sorting out stock; putting your own stamp on the shop displays or getting trained to serve customers at the till.
Our warehouse is split into two buildings and stocks the following:
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Ladieswear
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Menswear
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Childrenswear
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Nursery
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Toys
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Bridal
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Prom
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Designer wear
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Unsold Ebay bargains
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Furniture
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Books
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Games
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Bric-a-brac
When can you help?
We offer flexible opportunities throughout the week
Typical tasks include:
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Engaging with customers and serving them in a helpful and friendly way
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Promoting our campaigns and in store sales to customers
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Working on window and shop displays
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Keeping the warehouse tidy, clean and well organised
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Interacting with the general public
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Communicating with shop managers, staff and fellow volunteers about what has sold and needs re-stocking
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Honing your retail and cashier skills behind the till and taking payments
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Promoting Gift Aid and sales campaigns
What are we looking for?
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You don’t need any specific skills or experience to volunteer but a positive attitude and excellent customer service skills are key
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Experience in retail would be desirable, but not necessary
How we will support you
We can offer you ‘taster’ sessions in order for you to see what volunteering with us will be like. Once you decide you wish to continue volunteering, we will ensure you are shown how to carry out each of the tasks and are fully trained in the jobs you do with guidance from the store manager. We will ensure that you familiarise yourself and comply with the Health and Safety Policy, Fire Procedure, Manual Handling, GDPR and any other training where appropriate.
What are the minimum requirements?
You need to have the physical ability to fulfil the requirements of the role including safe moving and handling of donations.
What you can get from volunteering:
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A chance to work in a friendly team, make new friends and meet a diverse group of people
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The time to develop your confidence and interpersonal skills
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The ability to gain valuable retail work experience to add onto your CV and to learn new skills
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Flexibility to fit with your lifestyle
To apply, please click here
*Thank you for contributing to the valuable work of Farleigh*Hospice. Please do not hesitate to contact us at volunteer@farleighhospice.org or call 01245 933735 if you require any further information.
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Warehouse Volunteer - Maldon employer: Farleigh Hospice
Contact Detail:
Farleigh Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Volunteer - Maldon
✨Tip Number 1
Familiarise yourself with the types of items stocked in the warehouse, such as ladieswear, menswear, and toys. This knowledge will help you engage more effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Show your willingness to learn by asking questions during your taster sessions. This not only helps you understand the tasks better but also shows the manager that you're proactive and eager to contribute.
✨Tip Number 3
Practice your customer service skills before applying. You can do this by volunteering in other settings or even helping friends and family. Being friendly and approachable is key in a retail environment.
✨Tip Number 4
Network with current volunteers or staff if possible. They can provide insights into the role and share their experiences, which can be invaluable when you’re preparing for your own volunteering journey.
We think you need these skills to ace Warehouse Volunteer - Maldon
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what tasks you will be involved in as a Warehouse Volunteer. Highlight any specific skills or experiences you have that align with the responsibilities mentioned.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for volunteering and your willingness to help. Mention your positive attitude and any relevant experiences, even if they are not directly related to retail.
Tailor Your CV: Update your CV to include any previous volunteer work or customer service experience. Emphasise skills such as teamwork, communication, and organisation, which are important for this role.
Follow Up: After submitting your application, consider following up with a polite email or phone call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Farleigh Hospice
✨Show Your Enthusiasm
Make sure to express your excitement about the opportunity to volunteer. A positive attitude can go a long way in making a great impression, especially in a customer-facing role.
✨Demonstrate Customer Service Skills
Even if you don't have direct retail experience, think of examples from your past where you've provided excellent service. Be ready to discuss how you would engage with customers and help them feel welcome.
✨Ask Questions
Prepare some thoughtful questions about the role and the organisation. This shows that you're genuinely interested and eager to learn more about how you can contribute.
✨Highlight Flexibility
Since the role offers flexible opportunities, emphasise your availability and willingness to adapt to different tasks. This will demonstrate your commitment to helping out wherever needed.
