Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in running the café, serving customers and preparing delicious barista-style coffees.
- Company: Join the friendly team at Farleigh Hospice Café, opening in early 2026.
- Benefits: Gain valuable experience, training, and be part of a meaningful cause.
- Why this job: Make a difference while developing your customer service skills in a vibrant environment.
- Qualifications: Positive attitude, great communication skills, and a passion for helping others.
- Other info: Flexible hours and a chance to meet new people while supporting a vital community service.
This role involves assisting with the front of house running of the Farleigh HospiceCafé, working as part of the Corporate Administration team to provide a friendly and efficient service for visitors, patients and staff members in our brand-new café space opening early 2026.
Using your customer service skills, you will be responsible for welcoming visitors to the café, advising on the café menu (including allergens), taking orders, making and serving barista-style coffees, serving food prepared by the catering team, cleaning and clearing tables and ensuring the smooth and efficient running of the front of house area of the café.
You will be provided with all the required training for the role and supplied with an apron to wear and requested to wear suitable clothing and enclosed footwear whilst on shift.
KEY TASKS/SAMPLE ACTIVITIES
- Welcoming visitors and advising on menu options and allergies
- Informing the catering team of any orders or requests
- Delivering orders to the tables
- Preparing, making and serving a variety of barista-style coffees
- Keeping the coffee machine and area clean and tidy
- Assisting in the set‑up and close‑down of tables – refills, wiping down, menus etc
- Stock replenishment
- Processing café sales through the till and using a card machine for payments
- Undertaking cleaning activities to ensure that the café area is maintained in line with Environmental Health Regulations and Farleigh Hospice own standards
- Supporting colleagues and working as part of the café and kitchen team by undertaking other activities that may be required to meet demand
MINIMUM REQUIREMENTS
- Excellent communication and interpersonal skills
- Positive and friendly attitude
- Ability to multitask
- Great energy and customer service skills
- Able to work in a fast‑paced environment with service at the forefront
- Able and confident to use a variety of equipment such as a coffee machine and till (full training will be provided)
- Physical ability to fulfil the requirements of the role including safe moving and handling
OTHER DUTIES
- To inform the Team Leader as soon as possible if unable to fulfil your commitment so that replacement cover can be arranged
- To attend or contribute to volunteer meetings whenever possible
- To adhere to data protection policies and procedures. Participate in training and attend any courses that may be relevant
- To wear your name badge and any uniform or PPE provided at all times
- To follow standards of hygiene and expectations including handwashing, wearing of jewellery, hair and footwear regulations
- To familiarise yourself and comply with the Health and Safety Policy, Fire Procedure, Equal Opportunities and Disciplinary and Grievance procedure, where appropriate
- To maintain strict confidentiality at all times
- To adhere to the no smoking policy
PLEASE CLICK HERE TO APPLY
Please do not hesitate to contact us at volunteer@farleighhospice.org or call 01245 933735 if you require any further information.
#J-18808-Ljbffr
Volunteer Café Assistant (Front of House) employer: Farleigh Hospice
Contact Detail:
Farleigh Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Café Assistant (Front of House)
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by the café if you can. Chat with staff and customers to get a feel for the atmosphere and what they love about it. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or answer questions about the menu. Role-playing with a friend can help you feel more confident and ready to impress when you meet the team.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Share why you want to be part of the Farleigh Hospice Café team and how your positive attitude can enhance the experience for visitors.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement about the role can set you apart. It shows you're proactive and really keen on joining the café team!
We think you need these skills to ace Volunteer Café Assistant (Front of House)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through! We want to see your personality, so don’t be afraid to express why you’re excited about joining our café team.
Highlight Relevant Skills: Make sure to mention any customer service experience or skills you have that relate to the role. Whether it’s making barista-style coffees or multitasking in a busy environment, we want to know how you can contribute to our café!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Farleigh Hospice Café.
How to prepare for a job interview at Farleigh Hospice
✨Know the Café Inside Out
Before your interview, take some time to familiarise yourself with the café's menu and any potential allergens. Being able to discuss menu options confidently will show that you're proactive and genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a customer or handled a difficult situation, sharing these stories will highlight your suitability for the role.
✨Demonstrate Team Spirit
This role is all about teamwork! Think of instances where you’ve worked well with others, especially in fast-paced environments. Emphasising your ability to support colleagues and adapt to different roles will make you stand out.
✨Dress the Part
Even though you’ll be provided with an apron, make sure to wear suitable clothing and enclosed footwear to your interview. This shows that you understand the importance of hygiene and safety in a café setting.