At a Glance
- Tasks: Engage with supporters and enhance their experience to boost fundraising efforts.
- Company: Farleigh Hospice, a compassionate charity making a real difference in the community.
- Benefits: Flexible working hours, professional development, and the chance to make an impact.
- Other info: Opportunity to grow within a high-performing charity environment.
- Why this job: Join a mission-driven team and help provide vital support to those in need.
- Qualifications: Experience in supporter engagement and data analysis skills.
The predicted salary is between 30000 - 40000 £ per year.
Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers. We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters. This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most.
The role involves collaborating with the Head of Communications and Director of Income Generation to develop Farleigh Hospice's supporter engagement and individual giving programme, focusing on retention, growing regular giving and lifetime value. A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission.
You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams.
Supporter Engagement and Insights Manager in Essex employer: Farleigh Hospice
Farleigh Hospice is an exceptional employer, dedicated to fostering a supportive and compassionate work environment where employees can thrive. With a strong focus on professional development and a culture that values teamwork and innovation, we empower our staff to make a meaningful impact in the lives of those we serve. Located in mid Essex, our charity offers unique opportunities to engage with the community and contribute to vital services, ensuring that every team member feels valued and connected to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement and Insights Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to Farleigh Hospice. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from the organisation, let your enthusiasm for their mission shine through. Share why you care about supporter engagement and how you can contribute to their goals.
✨Tip Number 3
Prepare for interviews by researching the charity's recent campaigns and initiatives. Bring up specific examples during your conversation to demonstrate your knowledge and how you can help enhance their supporter journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and supporting their vital work.
We think you need these skills to ace Supporter Engagement and Insights Manager in Essex
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting those with life-limiting illnesses shine through. We want to see how much you care about making a difference and how that aligns with our mission at Farleigh Hospice.
Tailor Your Experience:Make sure to highlight your relevant experience in supporter engagement and insights. We’re looking for someone who can demonstrate their skills in building relationships and analysing data, so be specific about your past roles and achievements.
Be Organised and Clear:Keep your application well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as it reflects the organised approach we value in our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Farleigh Hospice.
How to prepare for a job interview at Farleigh Hospice
✨Know the Mission
Before your interview, take some time to really understand Farleigh Hospice's mission and values. Familiarise yourself with their work in supporting adults with life-limiting illnesses and bereavement. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Supporter Engagement and Insights Manager, being organised is key. Prepare examples from your past experiences where you've successfully managed projects or developed engagement strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Data-Driven Insights
Since the role involves analysing supporter data, be ready to discuss how you've used data to inform decisions in previous roles. Bring specific examples of how insights have led to improved engagement or fundraising outcomes. This will demonstrate your analytical skills and ability to drive results.
✨Engagement Strategies
Think about innovative ways to deepen relationships with supporters. Prepare to share your ideas on supporter journeys and stewardship frameworks. Discuss how you would ensure that every supporter feels valued and connected to the mission, as this aligns perfectly with what Farleigh Hospice is looking for.
