At a Glance
- Tasks: Lead supporter engagement and develop impactful fundraising campaigns.
- Company: Farleigh Hospice, a compassionate charity supporting those with life-limiting illnesses.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Other info: Join us in creating an inclusive workplace that celebrates diversity.
- Why this job: Make a real difference in people's lives while growing your career in a mission-driven organisation.
- Qualifications: Experience in supporter management and fundraising, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers. We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters. This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most.
In collaboration with the Head of Communications and Director of Income Generation you will help develop Farleigh Hospice’s supporter engagement and individual giving programme, with a focus on retention, growing regular giving and lifetime value. A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission. You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams.
Using your strong leadership and team management skills you will provide guidance, direction and support to the supporter engagement team, while delivering impactful campaigns, supporter journeys and stewardship touchpoints. This is an exciting time to join Farleigh Hospice. As we grow our supporter engagement programme, you will play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
What we are looking for
- A highly motivated individual with significant experience in supporter management and/or individual giving fundraising
- A proven track record of growing supporters and regular income
- A proven track record of achieving income targets
- Significant experience delivering supporter journeys, stewardship and retention activity
- Strong leadership and team management experience
- Excellent communication, influencing and relationship-building skills
Why apply for this role?
We offer a great working environment, a competitive pay and benefit package, training and development opportunities and a strong team to support you. If you would like the opportunity to be part of a mission-driven organisation where your work has real impact, please view the full job description.
Please note we are unable to accept CV’s emailed direct – please apply via the Farleigh website – thank you. Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this, we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670
Locations
Supporter Engagement and Insights Manager in Chelmsford, Essex employer: Farleigh Hospice
Farleigh Hospice is an exceptional employer, offering a supportive and inclusive work environment where your contributions directly impact the lives of those facing life-limiting illnesses. With a strong focus on employee development, competitive benefits, and a collaborative culture, you will thrive in a role that not only enhances your professional skills but also allows you to engage meaningfully with our community. Join us in making a difference while enjoying the camaraderie of a dedicated team committed to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement and Insights Manager in Chelmsford, Essex
✨Tip Number 1
Get to know the charity! Research Farleigh Hospice and understand their mission, values, and the impact they have on the community. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to supporter engagement and fundraising. Use specific examples from your past experience to demonstrate your skills and achievements.
✨Tip Number 4
Don’t forget to apply through the Farleigh website! It’s the only way to ensure your application gets seen. Plus, it shows you’re following their instructions, which is always a good start!
We think you need these skills to ace Supporter Engagement and Insights Manager in Chelmsford, Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description to show that you understand what we're looking for in a Supporter Engagement and Insights Manager.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully grown supporter engagement or income in previous roles. We want to see the impact you've made!
Be Personable:Since this role is all about building relationships, let your personality shine through in your application. Show us your warmth and passion for supporting others, as that's what we value at Farleigh Hospice.
Follow the Application Process:Remember, we can only accept applications through our website, so make sure to submit yours there. It’s super easy, and it ensures your application gets to the right place!
How to prepare for a job interview at Farleigh Hospice
✨Know Your Supporter Engagement Strategies
Before the interview, brush up on various supporter engagement strategies and individual giving programmes. Be ready to discuss how you would enhance supporter journeys and retention, as this is central to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management experience. Think about times when you've guided a team to success or improved processes, as this will resonate well with the hiring managers.
✨Demonstrate Data-Driven Insights
Familiarise yourself with how data can inform fundraising strategies. Be prepared to discuss how you've used insights from supporter data in the past to refine activities and achieve income targets.
✨Connect with Their Mission
Research Farleigh Hospice and understand their mission and values. During the interview, express your passion for their cause and how your skills align with their goals, making it clear that you're not just looking for a job, but a meaningful opportunity.
