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- Tasks: Support the Food & Beverage Manager in delivering exceptional guest experiences.
- Company: Join the vibrant team at Farleigh Golf Club, part of the Foxhills Collection.
- Benefits: Enjoy competitive pay, career growth, and a complimentary Country Club Membership.
- Why this job: Be part of a fun atmosphere while enhancing your hospitality skills.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
- Other info: Flexible shifts with exciting colleague events and discounts on dining and amenities.
The predicted salary is between 28800 - 43200 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.
Farleigh Golf Club is currently seeking an Assistant Food & Beverage Manager to support our Food & Beverage department.
Location: Farleigh Golf Club, Warlingham
Type: Full-time
About Us:
Farleigh Golf Club is renowned as a great golf course and thriving social venue with exquisite dining experiences, and unparalleled hospitality. Located in Warlingham, our establishment caters to a range of guests, offering an unforgettable experience marked by a fun and welcoming atmosphere.
Responsibilities:
- Assist the Food & Beverage Manager in overseeing daily operations of the food and beverage department
- Supervise and train food and beverage staff to ensure exceptional guest service and adherence to company standards
- Handle customer inquiries, requests, and escalations in a professional and timely manner
- Assist with scheduling, performance evaluations, and other administrative tasks
- Collaborate with other departments to ensure seamless guest experiences
- Contribute to developing and implementing strategies to enhance guest satisfaction and improve operational efficiency
Requirements:
- Previous experience in a supervisory role within the hospitality industry, preferably in food and beverage operations
- Strong leadership, communication, and interpersonal skills
- Excellent customer service and problem-solving abilities
- Proficiency in POS software
- Ability to multitask and work effectively in a fast-paced environment
- Flexibility to work shifts including evenings, weekends, and holidays
Benefits:
- Competitive salary package
- Company pension scheme – People's Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as golf, newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one year's service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Assistant Food in Warlingham employer: Farleigh Golf Club
Contact Detail:
Farleigh Golf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Food in Warlingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Farleigh Golf Club. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the club and soak in the atmosphere. This not only gives you a feel for the place but also shows your genuine interest when you chat with the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to food and beverage management. Think about how you can demonstrate your leadership skills and customer service experience – we want to see your passion!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team at Farleigh Golf Club.
We think you need these skills to ace Assistant Food in Warlingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional guest experiences, so share any relevant stories or experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the Assistant Food & Beverage Manager role. Highlight your supervisory experience and any specific skills that match the job description. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and avoid slang. We want to get a sense of your personality, but also your ability to communicate effectively in a hospitality setting.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Farleigh Golf Club
✨Know the Venue
Before your interview, take some time to research Farleigh Golf Club. Familiarise yourself with their dining options, guest experiences, and overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their mission of making guests feel better.
✨Showcase Your Leadership Skills
As an Assistant Food & Beverage Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate staff to deliver exceptional service, which is key to enhancing guest satisfaction.
✨Prepare for Customer Scenarios
Expect questions about handling customer inquiries and complaints. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to excellent customer service, which is crucial in the hospitality industry.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if the club's values align with yours.
