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- Tasks: Coordinate events and manage administrative tasks for a vibrant golf club.
- Company: Join Farleigh Golf Club, part of the Foxhills Collection, in a stunning Surrey setting.
- Benefits: Enjoy competitive pay, career growth, and perks like gym access and dining discounts.
- Why this job: Be part of a welcoming team that values development and customer satisfaction.
- Qualifications: Previous sales support experience preferred; strong organizational and communication skills required.
- Other info: Flexible hours, including evenings and weekends, with a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Job Vacancy: Sales Coordinator at Foxhills Collection
Are you an organized and detail-oriented individual looking for an excleent opportunity at a well established venue? Farleigh Golf Club are recruiting for a Golf & Event coordinator to assist the sales team through managment of adminstrative tasks.
Position: Golf & Event coordinator
Location: Farleigh Golf Club
Type: Full-time
About Us:
Farleigh Golf Club is a well established golf and event venue, nestled in 350 acres of beautiful surrey countryside. A vibrant, busy and welcoming club with great opportunties for staff development. Part of the Foxhills Collection.
Responsibilities:
- Administration of Function Sheets: Manage and maintain accurate function sheets for all events, ensuring they are up-to-date and accessible for the team.
- Event Bookings and Coordination: Handle casual afternoon tea bookings, in-house ticketed events, carvery functions, and more, ensuring smooth communication and timely execution of each event.
- Client Liaison: Work directly with clients to confirm final event details, ensuring all preferences, requests, and requirements are met.
- Payment and Contract Management: Ensure all payments and contracts are received on time, accurate, and processed into the system in a timely manner.
- Event Signage Administration: Provide administrative support for event signage, including place cards, directional signage, and other event-related materials.
- Customer Feedback Collection: Collate customer feedback following events and share insights with the team to improve services and customer satisfaction.
- Service Calls: Handle service-related calls, responding promptly to customer inquiries, and ensuring a high standard of customer service is maintained.
- Tournament Management System Administration: Manage the tournament management system, ensuring it is updated and accurate for any upcoming golf events and tournaments.
- Flexible Member Renewals: Administer monthly rolling flexible membership renewals, ensuring accurate record-keeping and timely processing.
- Birthday Emails: Send out customer birthday emails as part of the customer engagement strategy to maintain strong relationships with members.
- Membership Renewal Support: Provide administrative support for membership renewals, ensuring timely communication and processing of renewals.
- Direct Debit Report Administration: Collate and prepare the monthly direct debit report for review by management, ensuring accuracy and completeness.
- To create the right customer care attitude towards all clients demonstrating the ability to create rapport over the phone & in person
- Provide administrative support within the department ensuring all paperwork is filed correctly and correspondence organised and kept up to date,
- Recording all information correctly in the booking system, confirming the booking and sending relevant contract and paperwork.
- To ensure all data is entered correctly into the system for both events and conference, ensuring data integrity and accuracy for reporting requirements.
- Preparing weekly function sheets and liaising with all relevant departments on requirements of clients.
- Assisting Restaurant & Operational Managers with functions and conferences on the day i.e. meet and greet all guests and set up of function room as applicable when necessary.
- Recording and updating client databases.
- To undertake duties of work outside the normal weekly routine but within the overall scope of the position at the request of your line manager
Requirements:
- Previous experience in sales support or administration preferred
- Strong organisational and multitasking abilities, with excellent attention to detail
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues
- Proficiency in Microsoft Office suite and CRM software
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- Competitive salary package
- Company pension scheme Peoples Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development.
- Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
- Complimentary Country Club Membership for a partner/spouse and children after one years' service.
- Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
- Employee assistance program, with 24/7 assistance available.
- Anniversary stay a complimentary one night stay and breakfast for two at Foxhills.
- Birthday breakfast a complimentary breakfast for you and one other at one of our restaurants.
- Colleague social events including an annual staff party
- Free on-site parking
Farleigh Golf Club pat of the Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.
This position requires the candidate to prove their right to work in the UK
Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants.
Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more.
Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived.
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Golf & Event Coordinator employer: Farleigh Golf Club
Contact Detail:
Farleigh Golf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf & Event Coordinator
✨Tip Number 1
Familiarize yourself with the specific events and services offered at Farleigh Golf Club. Understanding their unique offerings will help you speak confidently about how you can contribute to their event coordination and client liaison efforts.
✨Tip Number 2
Network with current or former employees of Farleigh Golf Club or the Foxhills Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock function sheet or event plan. This will showcase your attention to detail and ability to manage multiple tasks effectively, which are crucial for the role.
✨Tip Number 4
Highlight your customer service experience during conversations. Since the role involves direct client interaction, sharing examples of how you've successfully managed client relationships will set you apart from other candidates.
We think you need these skills to ace Golf & Event Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Golf & Event Coordinator position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales support or administration. Be specific about your organizational skills and attention to detail, as these are crucial for this role.
Showcase Communication Skills: Since the role involves client liaison and teamwork, make sure to highlight your excellent communication and interpersonal skills. Provide examples of how you've effectively interacted with clients or colleagues in past roles.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for working at Farleigh Golf Club and how your skills align with their values. Mention your flexibility to work evenings and weekends, as this is a requirement for the position.
How to prepare for a job interview at Farleigh Golf Club
✨Show Your Organizational Skills
As a Golf & Event Coordinator, strong organizational abilities are crucial. Be prepared to discuss specific examples of how you've managed multiple tasks or events simultaneously in your previous roles.
✨Demonstrate Excellent Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to showcase your interpersonal skills through examples of past client interactions.
✨Familiarize Yourself with the Venue
Research Farleigh Golf Club and the Foxhills Collection before your interview. Understanding the venue's offerings and values will help you align your answers with their expectations and show genuine interest.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in event coordination. Think of scenarios where you had to handle unexpected challenges and how you resolved them effectively.
