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- Tasks: Support the Food & Beverage Manager in delivering exceptional guest experiences and overseeing daily operations.
- Company: Join the vibrant team at Farleigh Golf Club, part of the Foxhills Collection.
- Benefits: Enjoy competitive pay, a pension scheme, and complimentary Country Club membership for you and your family.
- Why this job: Be part of a fun atmosphere where your leadership skills can shine and make a real impact.
- Qualifications: Previous supervisory experience in hospitality and strong communication skills are essential.
- Other info: Flexible shifts, staff discounts, and exciting colleague events await you!
The predicted salary is between 28800 - 43200 £ per year.
Our mission is to make everyone feel better when they leave than when they arrived. It matters and so do each of us.
Farleigh Golf Club is currently seeking an Assistant Food & Beverage Manager to support our Food & Beverage department.
Location: Farleigh Golf Club, Warlingham
Type: Full-time
About Us:
Farleigh Golf Club is renowned as a great golf course and thriving social venue with exquisite dining experiences, and unparalleled hospitality. Located in Warlingham, our establishment caters to a range of guests, offering an unforgettable experience marked by a fun and welcoming atmosphere.
Responsibilities:
- Assist the Food & Beverage Manager in overseeing daily operations of the food and beverage department
- Supervise and train food and beverage staff to ensure exceptional guest service and adherence to company standards
- Handle customer inquiries, requests, and escalations in a professional and timely manner
- Assist with scheduling, performance evaluations, and other administrative tasks
- Collaborate with other departments to ensure seamless guest experiences
- Contribute to developing and implementing strategies to enhance guest satisfaction and improve operational efficiency
Requirements:
- Previous experience in a supervisory role within the hospitality industry, preferably in food and beverage operations
- Strong leadership, communication, and interpersonal skills
- Excellent customer service and problem-solving abilities
- Proficiency in POS software
- Ability to multitask and work effectively in a fast-paced environment
- Flexibility to work shifts including evenings, weekends, and holidays
Benefits:
- Competitive salary package
- Company pension scheme – People's Partnership
- Enhanced Company Sick Pay, Maternity and Paternity
- Opportunities for career advancement and professional development
- Complimentary Country Club Membership giving you access to facilities such as golf, newly refurbished gym, pools, spa, fitness classes and more
- Complimentary Country Club Membership for a partner/spouse and children after one year's service
- Staff discounts on dining, including 50% off in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities
- Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more
- Employee assistance program, with 24/7 assistance available
- Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills
- Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants
- Colleague social events including an annual staff party
- Free on-site parking
Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position requires the candidate to prove their right to work in the UK.
Assistant Food employer: Farleigh Golf Club
Contact Detail:
Farleigh Golf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Food
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Farleigh Golf Club. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you've made guests feel special.
✨Tip Number 3
Be prepared with questions! Research Farleigh Golf Club and think of insightful questions to ask during your interview. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining the team at Farleigh Golf Club.
We think you need these skills to ace Assistant Food
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional guest experiences, so share any relevant stories or experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the Assistant Food & Beverage Manager role. Highlight your supervisory experience and any specific skills that match the job description. We love seeing candidates who take the time to align their background with what we're looking for!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re all about creating a fun and welcoming atmosphere, so let us get to know the real you through your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Farleigh Golf Club
✨Know the Venue
Before your interview, take some time to research Farleigh Golf Club. Familiarise yourself with their dining options, guest experiences, and overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their mission of making guests feel better when they leave.
✨Showcase Your Leadership Skills
As an Assistant Food & Beverage Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to train staff and ensure exceptional service, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you handle customer inquiries and escalations. Share specific instances where you turned a negative experience into a positive one. This will showcase your problem-solving abilities and commitment to guest satisfaction, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows that you're not just interested in the job, but also in contributing to the club's success and enhancing the guest experience.
