At a Glance
- Tasks: Be the friendly face of our school, welcoming visitors and managing admin tasks.
- Company: Join Faringdon Community College, a supportive and inclusive educational environment.
- Benefits: Professional development support, flexible working, cycle scheme, and 24/7 employee assistance.
- Other info: We value diversity and are committed to safeguarding all children.
- Why this job: Make a difference in students' lives while developing your skills in a vibrant community.
- Qualifications: Strong interpersonal skills, admin experience, and proficiency in Microsoft packages.
The predicted salary is between 33865 - 41391 £ per year.
Due to an internal move, an exciting opportunity has arisen for a Receptionist at Faringdon Community College.
We are seeking a candidate with excellent interpersonal skills in this key 'front of school' appointment.
The role also requires experience in dealing with a variety of administrative procedures, excellent literacy skills, demonstrable organisation skills, attention to detail and has a good working knowledge of Microsoft packages.
The ability to relate well to all visitors to the school, the staff, students of all abilities and their parents is also essential.
Benefits of working at FCC include
- Full support for your professional development and future training needs.
- A commitment to recognise previous, continuous service.
- A commitment to offer flexible working wherever we can, to support the work life balance of our employees.
- A cycle to work scheme.
- A 24/7 employee assistance programme.
If you have any questions, would like any further information, or would like to arrange an informal visit to the school, please contact our Admin Team, by emailing admin@fcc. faringdonlearningtrust. org
Faringdon Community College & Cambrian Learning Trust are committed to safeguarding and promoting the welfare of all children and preventing extremism.
We expect all staff and volunteers to share in this commitment.
All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service (DBS) Enhanced Check.
Shortlisted candidates will be subject to online searches for publicly available information.
Cambrian Learning Trust is an equal opportunities employer, and we welcome applications from a range of backgrounds to represent diversity in line with our schools’ community.
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Receptionist employer: Faringdon Community College
Faringdon Community College is an excellent employer that prioritises the professional development and well-being of its staff, offering a supportive environment where educators can thrive. With a commitment to flexible working arrangements and a strong focus on maintaining high educational standards, employees are encouraged to engage with students and contribute to a positive learning atmosphere. The college's dedication to safeguarding and diversity ensures a welcoming workplace for all, making it an ideal choice for those seeking meaningful and rewarding employment in education.
Contact Details:
Faringdon Community College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Faringdon Community College. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Faringdon Community College before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Faringdon Community College:Your cover letter is your chance to shine! Tell us why you want to work at Faringdon Community College specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Faringdon Community College!
How to prepare for a job interview at Faringdon Community College
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
