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For Companies At a Glance
- Tasks: Manage returns and support logistics operations for a luxury fashion marketplace.
- Company: Join Farfetch, a global leader in luxury fashion with a vibrant culture.
- Benefits: Enjoy health insurance, flexible work, extra days off, and training opportunities.
- Why this job: Be part of a team that creates memorable luxury experiences worldwide.
- Qualifications: Experience in logistics, data entry, and a passion for fashion.
- Other info: Work in a creative environment with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world's best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!
THE ROLE
We are looking for a Supply Operations Specialist to perform tasks related to receiving, controlling and processing returns from our Partners and Customers as well as managing and supporting the daily operation of our third-party logistics provider.
WHAT YOU'LL DO
- Receive, check and classify returns from our partners and customers;
- Support the operation of our third-party logistics provider (daily comms and data entry, solving issues, etc.);
- Communicate and control the performance of our third-party logistics providers;
- Support the daily activities of the Farfetch Boutique.
WHO YOU ARE
- Proven experience in an administrative role in a logistics or supply management environment;
- Experienced in data entry and follow-up (Excel, Google Sheets/Slides, internal tools);
- Experienced working in a fashion environment preferably managing returns;
- Working experience with 3PL a plus;
- Focused, rigorous with excellent organisational skills, and attention to detail;
- Professional, reliable with a flexible attitude and the ability to stay calm under pressure in difficult situations.
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools;
- Extra days off, sabbatical program and days for you to give back for the community;
- Training opportunities and free access to Udemy;
- Flexible benefits program.
EQUAL OPPORTUNITIES STATEMENT
FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
Supply Operations Specialist in London employer: Farfetch
Contact Detail:
Farfetch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Farfetch or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Farfetch's operations and values. Show us that you understand what makes them tick and how you can contribute to their mission of delivering luxury experiences.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t just recite rehearsed lines—be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Farfetch family.
We think you need these skills to ace Supply Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Operations Specialist role. Highlight your experience in logistics and supply management, especially any work with returns or third-party logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the luxury fashion industry and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on – it shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Farfetch
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics and supply chain knowledge. Understand the processes involved in receiving, checking, and classifying returns, as well as how third-party logistics providers operate. This will show that you're not just familiar with the role but genuinely interested in how it all works.
✨Showcase Your Data Skills
Since data entry and management are key parts of this role, be prepared to discuss your experience with tools like Excel and Google Sheets. Bring examples of how you've used these tools to solve problems or improve processes in previous roles. It’s a great way to demonstrate your attention to detail!
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, especially under pressure. Think of examples from your past where you successfully managed returns or resolved issues with logistics providers. This will help you illustrate your problem-solving skills and calmness in challenging situations.
✨Emphasise Your Passion for Fashion
Farfetch is all about luxury fashion, so make sure to express your enthusiasm for the industry. Share any relevant experiences you have in fashion environments, particularly around managing returns. This will help you connect with the interviewers and show that you’re a good cultural fit for the company.