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- Tasks: Analyse data to improve operational efficiency and reduce costs in a dynamic luxury resale environment.
- Company: Join Luxclusif, a tech-driven leader in the global luxury resale market.
- Benefits: Enjoy health insurance, flexible working, extra days off, and training opportunities.
- Why this job: Shape the future of operations with data-driven insights and make a real impact.
- Qualifications: 3+ years in data analytics or operations, strong critical thinking, and excellent communication skills.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, we ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.
The team is central to Luxclusif, overseeing the entire product journey. This includes managing all Supply Chain activities from Inbound, Quality Control, and Visual Asset Management to Logistics fulfillment and Delivery. The Ops team is geographically distributed, with members located in the Philippines, Portugal, China, and Japan. The Porto office is located near Porto, in the north of Portugal, in a vibrant business hub offering a dynamic environment for tech professionals.
In this role, you will play a key part in shaping the future of the Operations team at Luxclusif by delivering strategic, data-driven insights. We are looking for someone highly skilled in data analysis, able to identify patterns, build logical frameworks, and turn complex operational realities into actionable recommendations, even when data is imperfect or manually sourced. The ideal candidate understands operational complexity across warehouses, logistics, production, and cost structures, with a strong focus on semi-variable costs and their drivers. This role goes beyond reporting, proactively identifying risks, anticipating cost increases, and working closely with Operations to support better decision-making. You will combine strong critical thinking, project management, and interpersonal skills, operating comfortably at both a strategic and executional level. The successful candidate will challenge the status quo collaboratively and diplomatically, ensuring alignment across key stakeholders.
What You'll Do
- Analyse and manage cost-related initiatives, aiming to improve our efficiency while reducing overall Operational costs.
- Ownership for all cost-related reports and forecasting for the Operations team, ensuring visibility forward and strategic alignment with cost efficiency at the center of our sustainable growth.
- Proactively identify cost drivers, risks, and improvement opportunities across warehouses, logistics, and production.
- Work closely with our FP & A team, ensuring the Semi-Variable Costs report accuracy.
- Ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting and analysis to be shared and reviewed within the Team.
- Advance the data landscape being proficient with Data Analysis softwares (such as Power BI) and AI tools.
- Develop business cases to assess the expected impact of potential projects to inform the project prioritisation process.
- Create reports and dashboards to monitor key performance indicators (KPIs) and the performance of the relevant outputs.
- Work closely with the Supply Chain team to provide continuous strategic guidance and direction on business analysis and analytical ways of working.
Who You Are
- You bring at least 3 years experience in a relevant field such as, Data Analytics, Logistics & Operations analysis, Industrial Engineering.
- Strong critical thinking skills, with experience of leveraging data and insights to create reports and business cases.
- You easily translate stakeholder needs into technical requirements to optimize business performance.
- You take things further than a Data Analyst, using data evidence to build strategy for the team.
- Have the ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting and analysis.
- Advance the data landscape and are proficient with Data Analysis softwares (such as Power BI) and AI tools.
- Strong interpersonal skills, including confidence working with senior stakeholders and mediating discussions with assertiveness.
- Structured, organised, and detail-oriented, with strong follow-through.
- Adaptable, flexible, and collaborative, with a "can-do" attitude; thrives in fast-paced environments and works confidently autonomously.
- Proficient in English, both written and spoken, with excellent communication skills.
Rewards & Benefits
- Health insurance for the whole family, flexible working environment and well-being support and tools.
- Extra days off, sabbatical program and days for you to give back for the community.
- Training opportunities and free access to Udemy.
- Flexible benefits program.
Equal Opportunities Statement
FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
Scam Disclaimer
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of
Operations Business Analyst in London employer: Farfetch
Contact Detail:
Farfetch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Luxclusif. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into data analysis tools like Power BI and SQL. Show us how you can turn complex data into actionable insights – that’s what we love to see!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! Bring examples of past projects where you’ve improved operational efficiency or tackled cost-related challenges. We want to see your critical thinking in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Luxclusif.
We think you need these skills to ace Operations Business Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Business Analyst role. Highlight your data analysis skills and experience in logistics and operations, as these are key to what we're looking for at Luxclusif.
Showcase Your Data Skills: We want to see your proficiency with data analysis tools like Excel, SQL, and Power BI. Include specific examples of how you've used these tools to drive insights or improve operational efficiency in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out, and ensure your communication is clear, as strong interpersonal skills are essential for this role.
Apply Through Our Website: Don't forget to submit your application through our official careers website. This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at Farfetch
✨Know Your Data Inside Out
As an Operations Business Analyst, you'll be expected to handle data like a pro. Brush up on your skills with Excel, SQL, and Power BI before the interview. Be ready to discuss how you've used these tools in past roles to drive efficiency and make strategic decisions.
✨Understand the Supply Chain Landscape
Familiarise yourself with the complexities of supply chain operations. Research Luxclusif's approach to logistics and quality control. During the interview, demonstrate your understanding of how operational costs can be optimised and share examples of how you've tackled similar challenges in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your critical thinking and problem-solving abilities. Prepare to discuss specific scenarios where you've identified cost drivers or risks. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Showcase Your Interpersonal Skills
This role requires collaboration with various stakeholders. Be prepared to talk about how you've successfully mediated discussions or worked with senior management in the past. Highlight your ability to translate technical data into actionable insights that align with business goals.
