Head of New Business in London

Head of New Business in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the expansion of Luxclusif into new markets and manage client acquisition.
  • Company: Join a pioneering tech-driven luxury resale platform with global reach.
  • Benefits: Enjoy health insurance, flexible work, extra days off, and training opportunities.
  • Why this job: Make a real impact in the luxury fashion industry while growing your career.
  • Qualifications: 5+ years in B2B sales, preferably in fashion; strong analytical and communication skills.
  • Other info: Dynamic Porto office environment with a diverse team and excellent networking opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Luxclusif is a technology-driven global B2B platform founded in 2013 and part of Farfetch since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market, with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items. With operations spread across the globe and strategic warehouses in key locations, we ensure a seamless supply of luxury goods, ensuring item curation, quality control, operations, logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.

We are a diverse team who partners and supports the business to enable delivery against our strategic and financial goals.

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

The executive mandate for the Head of New Business is the continuous expansion of company reach through the onboarding of new markets and new distribution channels. You must build and manage the New Business Team and are responsible for closing and bringing in high potential and high value customers in line with the company's overall commercial objectives. The strategic component of the role will require you to determine and identify a go to market strategy that is in line with the sale opportunities in the external market that best coincides with the company's product offering.

As Head of New Business, you are directly responsible for the overall management of the client acquisition pipeline and all corresponding metrics tied to funnel management. You will:

  • Work with key stakeholders to build the tools and optimize the onboarding process with respect to 5 key stages of the funnel:
  • Lead generation and qualification - Prioritize pipeline based on revenue potential and company targets and objectives.
  • Business alignment set up - Determine best and most appropriate business model to adopt for incoming clients based on both the company's objectives and the strategic value we are able to provide to the new partner.
  • Closing and final negotiations - Lock in commercial terms and SLAs with a signed and written contract with each new client.
  • Launch and testing - Scope and define a testing and onboarding plan for each client and coordinate the execution cross functionally across the various departments.
  • Post-mortem and turnover to Accounts and Channel Management Team - Segregate good vs. bad bets based on client performance and results at the end of testing period. Good bets are transitioned to the Account Management Team for optimization and long term growth. Deliver a post mortem and error analysis for bad bets and decide on the appropriate next steps.
  • Weekly reporting of progress on numbers, metrics, and planned initiatives directly to the Head of Strategy and Sales.
  • Mentor and coach direct reporting lines to ensure skills augmentation and high performance.
  • WHO YOU ARE

    University graduate with a business degree with at least 5 years of functional experience leading sales teams. B2B sales industries are preferred and experience within the fashion and luxury sectors would be a big plus. Both verbal and written fluency in English is a hard requirement. Ability to speak and write in other languages, particularly French or German or prior experience living and working in French or German markets would be a definite plus. Someone with a strong analytical mindset, great attention to detail, and curiosity to dive into operational and financial data. A collaborative communicator who works well with multiple teams and adapts to different stakeholders. Proactive, hands-on, and accountable in solving problems and driving improvements. Structured, reliable, and consistent in managing recurring processes and deadlines.

    REWARDS & BENEFITS

    • Health insurance for the whole family, flexible working environment and well-being support and tools.
    • Extra days off, sabbatical program and days for you to give back for the community.
    • Training opportunities and free access to Udemy.
    • Flexible benefits program.

    EQUAL OPPORTUNITIES STATEMENT

    FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

    SCAM DISCLAIMER

    It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

    Head of New Business in London employer: Farfetch

    Luxclusif is an exceptional employer, offering a vibrant work culture in the heart of Porto, where employees thrive in a dynamic environment surrounded by a community of tech professionals. With a strong focus on employee growth, the company provides extensive training opportunities, flexible working arrangements, and generous benefits including health insurance for families and extra days off, making it an ideal place for those seeking meaningful and rewarding careers in the luxury fashion sector.
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    Contact Detail:

    Farfetch Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head of New Business in London

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the luxury and fashion sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!

    ✨Tip Number 2

    Show off your skills! Prepare a portfolio or case studies that highlight your achievements in B2B sales, especially in the luxury market. When you get the chance to chat with hiring managers, use these examples to demonstrate how you can drive results for their business.

    ✨Tip Number 3

    Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Luxclusif, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.

    ✨Tip Number 4

    Keep learning! Stay updated on the latest trends in the luxury resale market and B2B sales strategies. Consider taking courses on platforms like Udemy to boost your knowledge and skills. This shows potential employers that you’re committed to personal growth and staying ahead of the game.

    We think you need these skills to ace Head of New Business in London

    B2B Sales
    Client Acquisition
    Market Strategy Development
    Lead Generation
    Business Model Determination
    Negotiation Skills
    Onboarding Process Optimization
    Cross-Functional Coordination
    Analytical Mindset
    Attention to Detail
    Communication Skills
    Mentoring and Coaching
    Problem-Solving Skills
    Fluency in English
    Adaptability

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Head of New Business role. Highlight your experience in B2B sales, especially in the fashion and luxury sectors, and show how your skills align with our goals at Luxclusif.

    Showcase Your Analytical Skills: We love a candidate who can dive into data! Include examples of how you've used analytical thinking to drive sales or improve processes in your previous roles. This will demonstrate your fit for the strategic component of the position.

    Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so let your passion for the luxury market come across in your writing!

    Apply Through Our Website: Don’t forget to submit your application through our official careers website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

    How to prepare for a job interview at Farfetch

    ✨Know Your Market

    Before the interview, dive deep into the luxury resale market and understand its trends. Familiarise yourself with Luxclusif's position within this space and be ready to discuss how you can leverage your experience to expand their reach.

    ✨Showcase Your Analytical Skills

    As the Head of New Business, you'll need a strong analytical mindset. Prepare examples from your past roles where you've used data to drive decisions or improve processes. This will demonstrate your ability to manage metrics and funnel management effectively.

    ✨Prepare for Strategic Discussions

    Think about potential go-to-market strategies that align with Luxclusif's objectives. Be ready to discuss how you would approach onboarding new clients and what models you believe would work best based on your understanding of their offerings.

    ✨Emphasise Collaboration

    This role requires working with multiple teams, so highlight your collaborative communication skills. Share specific instances where you've successfully worked across departments to achieve a common goal, showcasing your adaptability and teamwork.

    Head of New Business in London
    Farfetch
    Location: London

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