Commercial Director (Homebased) (Permanent) in London

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success.

The Commercial function at FARFETCH manages supply and pricing on the FARFETCH marketplace in order to drive profitable growth. Working across the business, we deliver at-scale commercial programmes which drive benefits for FARFETCH, our customers, and our partners.

Reporting to the Head of Commercial - Pricing, you will lead cross-functional commercial strategy across global markets and partner with senior leadership on investment-style decisions shaping the business. Operating at the intersection of commercial strategy, data, and pricing, you will define the scope, own the roadmap, and drive high-impact projects. You will work seamlessly with leaders across Marketing, Product, Engineering, Operations, Finance, and Data Science to bring your strategic vision to life and optimize our positioning within key markets.

Key Responsibilities:

• Construct robust business cases, analytical frameworks, and tools that empower senior leadership to make sharper, data-backed commercial decisions.
• Potential to manage direct reports and build a high-performing team, fostering a culture of operational excellence and continuous learning within the Commercial function.
• Oversee the development of scalable tools, processes, and reporting frameworks to continuously monitor our pricing position and mitigate risks across global markets.
• Own End-to-End Projects: Direct and manage the full lifecycle of complex, cross-functional projects to improve our price position, securing buy-in and support from senior stakeholders across the business.
• Senior Business Partnering: Act as the primary strategic partner and subject matter expert to a wide spectrum of key stakeholders, both in and out of the Commercial team.
• Guide the Brand Partnership, Business Development, and Account Management teams, providing them with the frameworks needed to successfully influence and optimize the pricing strategies of our boutique and brand partners.
• Guide Merchandising & Finance: Collaborate with Merchandising to translate complex data into actionable trading decisions, and partner with Finance to validate forecasting models, ensuring business targets are met.

Experience in Strategy, Analytics, e-Commerce, or Consulting at manager level. You possess strong technical skills for processing and analyzing large datasets: Excel (advanced) and SQL (required), with the ability to translate complex data into clear executive narratives. You have a deeply strategic mindset combined with a relentless focus on operational and commercial excellence. You possess excellent verbal and written communication skills, capable of distilling complex commercial concepts for non-technical audiences. You demonstrate exceptional organizational skills, strong attention to detail, and the ability to manage multiple high-stakes projects simultaneously.

(Desirable): An understanding of the fashion and luxury industry ecosystem.

Rewards & Benefits:

• Employee Pension Scheme
• Flexible Benefits Program
• Health Insurance & Critical Illness cover
• Flexible work environment (3 days a week in office, 2 days WFH)

Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.