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For Companies At a Glance
- Tasks: Manage donor relationships and fundraising strategies to boost individual giving.
- Company: Join FareShare South West, a charity dedicated to tackling food waste and hunger.
- Benefits: Enjoy flexible working options and the chance to make a real impact.
- Why this job: Be part of a passionate team that values storytelling and community engagement.
- Qualifications: Three years in supporter care fundraising with strong communication and organisational skills.
- Other info: You'll lead a new entry-level role, shaping future fundraising efforts.
The predicted salary is between 28800 - 48000 £ per year.
The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.
Person Specification
- Three years+ experience of working in a supporter care fundraising role.
- Understanding of fundraising principles, relationship marketing and supporter care.
- Excellent written and verbal communication and interpersonal skills.
- High level copy writing skills.
- Experience of working with communications staff to support multi-channel fundraising campaigns.
- Ability to work on your own initiative.
- Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
- Good working knowledge of CRM databases and how to use them to steward supporters.
- Good knowledge of current data protection/GDPR regulation.
- Able to develop, initiate and maintain systems and procedures.
- IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
- A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.
Supporter Relationship Manager employer: FareShare South West
Contact Detail:
FareShare South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supporter Relationship Manager
✨Tip Number 1
Familiarise yourself with the principles of relationship marketing and supporter care. Understanding these concepts will help you articulate how you can enhance donor relationships and retention during interviews.
✨Tip Number 2
Prepare examples of your past experiences in fundraising roles, particularly those that demonstrate your ability to manage multiple projects and meet targets. This will showcase your organisational skills and initiative.
✨Tip Number 3
Brush up on your copywriting skills by practising storytelling techniques. Being able to convey powerful narratives will be crucial in engaging with donors and demonstrating your fit for the role.
✨Tip Number 4
Gain a solid understanding of CRM databases and how they can be used to steward supporters effectively. Highlighting your technical skills in this area will set you apart from other candidates.
We think you need these skills to ace Supporter Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporter care fundraising roles. Emphasise your understanding of fundraising principles and relationship marketing, as well as any specific achievements in donor engagement.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for fundraising and how your skills align with the role. Mention your experience with multi-channel fundraising campaigns and your ability to communicate effectively with donors.
Showcase Your Copywriting Skills: Since high-level copywriting is essential for this role, consider including a brief writing sample or a link to a previous campaign you’ve worked on. This will demonstrate your ability to create powerful narratives that engage supporters.
Highlight Your Organisational Skills: In your application, mention specific examples of how you've managed multiple projects simultaneously. This could include details about how you met deadlines and targets while maintaining excellent relationships with donors.
How to prepare for a job interview at FareShare South West
✨Showcase Your Fundraising Experience
Make sure to highlight your three years or more of experience in supporter care fundraising. Be ready to discuss specific campaigns you've worked on and how you contributed to their success.
✨Demonstrate Your Communication Skills
Since excellent written and verbal communication is crucial for this role, prepare examples of how you've effectively engaged with donors in the past. Consider sharing a powerful narrative or story that illustrates your ability to connect with supporters.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of CRM databases and be prepared to discuss how you've used them to manage donor relationships. Highlight any specific tools you've worked with and how they helped you steward supporters effectively.
✨Align with the Organisation's Ethos
Research FareShare South West and understand their strategic plans. Be ready to express your commitment to their mission and how you can contribute to achieving their goals, showing that you're not just looking for a job, but a cause to support.
