Finance Administration Officer in Cardiff

Hours

15 hours per week, worked over 5 days (3 hours per day), Monday to Fridaymornings

Terms

Permanent. 33 days holiday including bank holidays (13.2 days pro ratio).

After two years’ service this increases by 1 day a year up to a maximum of 5 days (pro ratio). 1 day volunteering leave per year also available (pro ratio).

EAP available to all staff.

Salary

• £10,491, based on 15 hours per week
• Fare Share Cymru

Fare Share Cymru is an award-winning independent charity and part of the national Felix network of surplus food redistribution charities.

We turn an environmental problem into a social solution.

We source quality surplus food - from food retailers, manufacturers, and suppliers - engaging volunteers to redistribute to local charities and community groups that provide meals which bring people together to support and strengthen their communities.

Fare Share Cymru tackles food waste and food poverty by redistributing good-quality surplus food to charities and community groups across Wales.

Circumstances

Hybrid working, based between Cardiff and home. The role is primarily office and home based, with occasional attendance at Fare Share Cymru meetings or events as required.

Purpose of Post

The Finance Administration Officer will provide accurate, timely and well-organised finance administration support across purchase ledger, sales ledger, customer invoicing, expenses, reporting, systems administration and continuous improvement.

Responsibilities

• Raise customer and membership invoices.
• Monitor aged debt and chase overdue payments.
• Respond to customer queries.
• Finance Administration
• Process banking transactions and receipts.
• Review employee and volunteer expenses in line with policy and HMRC guidance.
• Manage and triage the Finance inbox, prioritising requests, responding to routine queries and maintaining accurate records.
• Process supplier invoices in Xero.
• Prepare payment runs and supplier reconciliations.
• Resolve supplier queries and discrepancies.
• Prepare month-end reports and reconciliations.
• Use Excel to support accurate reporting and reconciliation work.
• Research routine system and finance queries using available support resources, investigate issues independently and identify practical solutions before escalating where appropriate.
• Share learning, solutions and best practice with colleagues.
• Maintain and update finance standard operating procedures and work instructions, reviewing documentation when priorities, systems or regulations change.
• Other
• To carry out any other duties which may be necessary in the support of the purposes of Fare Share Cymru.

Person Specification

• Experience in a finance, accounts or administration role.
• Strong Microsoft Excel skills, including formulas, data analysis and reporting.
• Experience using accounting software such as Xero, Sage or Quick Books.
• Strong problem-solving skills, with the ability to research and resolve routine finance queries independently.
• Ability to identify root causes of issues and implement effective solutions whilst maintaining financial controls.
• Excellent communication and organisational skills, with strong attention to detail.
• Confident email and mailbox management skills, including triaging a shared finance mailbox and prioritising incoming requests.
• Willing and able to develop new skills and take on challenges
• Organised, able to meet targets and deadlines
• Proactive and self-motivated
• Commitment to the ethos of the Third Sector and the work of Fare Share Cymru
• Reliable, resourceful and responsible
• High level of attention to detail and accuracy
• Knowledge of HMRC rules relating to employee and volunteer expenses.
• Experience in the charity sector.
• Advanced Excel skills, including Pivot Tables and complex formulas.
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