At a Glance
- Tasks: Lead waste collection teams and ensure high-quality service delivery across the borough.
- Company: Fareham Borough Council, dedicated to community and environmental services.
- Benefits: Supportive work environment, career development, and a strong team culture.
- Other info: Join a friendly team committed to continuous improvement and excellent customer service.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Experience in supervising teams, strong communication, and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Operations Supervisor (Waste) to support the safe, reliable and effective delivery of the Council’s in‑house waste and recycling services. This is a key frontline leadership role, responsible for supervising waste collection crews and ensuring daily services are delivered to a high standard across the borough. You will take ownership of operational planning, resource deployment and problem‑solving, responding swiftly to service disruption while maintaining a strong focus on health and safety, performance and customer experience.
Alongside day‑to‑day operational delivery, you will contribute to the ongoing development of the service, identifying risks, reviewing performance and supporting service improvements that strengthen resilience, efficiency and reliability. The role is predominantly operational and will involve early starts, outdoor working and regular on‑site presence. You will also work closely with colleagues across Streetscene, Fleet, and Business Support.
You will be an experienced and practical supervisor, confident leading people in a busy operational environment and committed to delivering high‑quality public services. You will have experience of supervising frontline operational teams, ideally within waste, environmental or similar services, and be comfortable setting clear standards around performance, attendance, behaviour and health and safety. You will have the confidence to challenge where required, while also supporting and developing staff.
You will be well organised, resilient and able to prioritise effectively in a fast‑moving environment. Strong communication skills are essential, as you will engage with residents, councillors and colleagues, including in difficult or sensitive situations. You will also be able to use IT systems to monitor performance and support service delivery. A full driving licence is required. An HGV licence is desirable, or a willingness to work towards one, where appropriate.
Fareham Borough Council provides a wide range of essential public services that support our communities and local environment. Our in‑house waste and recycling service plays a vital role in keeping the borough clean, safe and sustainable, and we are committed to continuous improvement, strong teamwork and excellent customer service. Fareham Borough Council is a great place to work, and you would be joining an organisation that has a real family feel to it. We take pride in receiving feedback from others who say we are a friendly and professional organisation. We aim to attract, develop and retain the very best people.
If you have any queries on the recruitment process, need additional information or wish to have an informal discussion, please contact Dan McCartney, Waste Services Manager.
Waste Operations Supervisor — Frontline Service Leader in Fareham employer: Fareham Borough Council
Fareham Borough Council is an excellent employer, offering a supportive and family-oriented work culture that prioritises teamwork and professional development. As a Waste Operations Supervisor, you will play a crucial role in enhancing community services while enjoying opportunities for growth and the satisfaction of making a positive impact on the local environment. With a strong commitment to health and safety, performance excellence, and customer service, you will thrive in a dynamic operational setting that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Operations Supervisor — Frontline Service Leader in Fareham
✨Tip Number 1
Get to know the company! Research Fareham Borough Council and their waste services. Understanding their values and operations will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to waste management. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenges in a busy operational environment. Be ready to share examples from your past experience that demonstrate your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Waste Operations Supervisor — Frontline Service Leader in Fareham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in supervising frontline operational teams, especially in waste or environmental services. We want to see how your skills align with the role of Operations Supervisor!
Showcase Your Leadership Skills:In your written application, emphasise your ability to lead and develop teams in a busy environment. Share examples of how you've set clear performance standards and supported staff in achieving them – this is key for us!
Communicate Clearly:Strong communication skills are essential for this role. Use your application to demonstrate how you’ve effectively engaged with various stakeholders, including residents and colleagues, especially in challenging situations.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fareham Borough Council
✨Know Your Operations
Familiarise yourself with the waste and recycling services offered by the council. Understand the operational challenges they face and think about how your experience can help improve efficiency and reliability in these areas.
✨Demonstrate Leadership Skills
Be ready to share examples of how you've successfully led teams in a busy environment. Highlight your ability to set clear standards and support staff development, as this role requires strong frontline leadership.
✨Emphasise Communication
Prepare to discuss how you handle difficult conversations with residents or colleagues. Strong communication skills are essential, so think of specific instances where you've effectively resolved conflicts or improved customer experience.
✨Show Your Problem-Solving Ability
Think of examples where you've quickly responded to service disruptions or operational challenges. Be prepared to explain your thought process and how you prioritised tasks to maintain high service standards.
