At a Glance
- Tasks: Join our team to help residents access and sustain suitable housing.
- Company: Fareham Housing, dedicated to supporting local communities.
- Benefits: Generous leave, flexible working, and a supportive learning environment.
- Other info: Full training provided; driving licence required for customer visits.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Organised, enthusiastic, with strong communication skills and a desire to help.
The predicted salary is between 24975 - 30525 £ per year.
This is an exciting opportunity to join Fareham Housing as a Housing Allocations and Sustainment Trainee and begin a rewarding career helping local residents access and sustain suitable housing. This newly created trainee role sits within our Housing Allocations and Sustainment team and provides a unique opportunity to gain hands‑on experience across housing allocations, temporary accommodation and tenancy sustainment services.
You will work alongside experienced housing professionals, learning how we support residents through their housing journey and helping some of the most vulnerable people in our communities. You'll work closely with Allocations Officers, Tenancy Support Officers, our Private Sector Temporary Accommodation Officer and the wider Housing and Homelessness teams.
As you develop your skills and knowledge, you will gradually take responsibility for a range of frontline housing activities, including:
- Supporting the management of the Housing Register
- Assisting with housing allocations
- Helping customers move into accommodation
- Providing tenancy sustainment support
The role will also give you the opportunity to work with a range of partners including Registered Providers, landlords, support agencies and community organisations. You'll help ensure customers receive the right support at the right time, enabling them to move towards long‑term settled accommodation and maintain successful tenancies.
This is an ideal opportunity for someone looking to develop a career in housing, community support or local government, while making a genuine difference to people's lives. We're looking for someone who is organised, enthusiastic and committed to delivering excellent customer service. You'll have strong communication skills and be confident working with a wide range of customers, colleagues and partner organisations.
You'll be able to demonstrate good attention to detail, a methodical approach to your work and the ability to manage your own workload effectively. You will be comfortable dealing with sensitive situations and able to remain calm, tactful and professional when supporting customers who may be experiencing housing difficulties or other challenges. A genuine desire to help people and contribute to positive outcomes for residents is essential.
We are looking for someone with good ICT skills and a willingness to learn new systems and processes. Previous customer-facing experience is important, and while an understanding of housing need or homelessness issues would be beneficial, full training will be provided. Most importantly, you'll be committed to learning, enjoy working as part of a supportive team and share our passion for delivering high‑quality housing services that improve the lives of local residents.
A full driving licence is required as the role will involve travel to customer and property visits. Fareham Housing is committed to providing high‑quality housing services that support residents to access safe, secure and sustainable homes. Our Housing Allocations and Sustainment team plays a vital role in helping people find accommodation, maintain tenancies and access the support they need to live independently.
We take pride in being a friendly and professional organisation where colleagues are encouraged to contribute ideas, develop their skills and make a meaningful difference to the communities we serve. As a trainee, you'll receive support, guidance and practical experience from knowledgeable colleagues who are committed to helping you develop and succeed. This role offers an excellent opportunity to build a rewarding career within housing and local government.
Benefits of working for us:
- Local Government Pension Scheme
- Generous annual leave entitlement
- Flexible working arrangements where service requirements allow
- Authorised parking
- Employee discounts and salary sacrifice schemes
- Learning and development opportunities
- A supportive and inclusive working environment
trainee in Fareham employer: Fareham Borough Council
Fareham Borough Council is an excellent employer, offering a supportive and friendly work environment where employees are valued and encouraged to contribute ideas. With a strong commitment to community service, competitive benefits including a great pension scheme and flexible working arrangements, and a focus on employee growth and inclusivity, this role as a Repairs Administration Officer provides a meaningful opportunity to make a positive impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land trainee in Fareham
✨Tap Into Local Support Groups
Get involved with local community support groups or charities related to social work. These places are often hubs for networking and can lead to trainee opportunities at organisations like Fareham Borough Council. Plus, volunteering can give you hands-on experience that makes your application pop!
✨Connect with University Career Services
If you’re still studying, use your university's career services to find trainee roles in social work. They often have partnerships with organisations and can help set up interviews at places like Fareham Borough Council. Don’t underestimate those dedicated programmes; they’re made for people like us!
✨Attend Social Work Events
Keep an eye out for workshops, conferences, or networking events in the social work field. These can be fantastic for meeting professionals from organisations like Fareham Borough Council and getting insights on what they look for in trainees.
✨Showcase Your Passion Online
Build a portfolio or a blog where you share your thoughts on social work issues. This not only showcases your passion but also makes you more visible to companies like Fareham Borough Council looking for trainees who genuinely care about the field. We can all make a difference, so let your enthusiasm shine!
We think you need these skills to ace trainee in Fareham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your enthusiasm for helping others shine through. Talk about experiences that sparked your interest in social work, whether that’s volunteer work, personal experiences, or relevant coursework. We're looking for trainees who genuinely care – that passion is what makes a difference!
Highlight Relevant Experiences:Even if you haven’t worked in social work before, think about transferable skills from other roles or volunteering. Mention things like teamwork, empathy, and problem-solving. Include specific examples that demonstrate your abilities and how they relate to the social work field.
Tailor Your CV for Social Work:When it comes to your CV, make sure to include any relevant qualifications or certifications, like first aid or mental health first responder training. Also, focus on any academic achievements related to social work, such as modules you've taken or projects you’ve completed that showcase your skills in the field.
Be Ready to Discuss Your Learning Goals:As a trainee, it’s important to emphasise your eagerness to learn and grow. Be prepared to mention what you hope to gain from the experience at Fareham Borough Council. This shows that you're not just looking for a job, but a chance to develop your skills and make a real impact in social work.
How to prepare for a job interview at Fareham Borough Council
✨Know Your Theories
Brush up on key social work theories and frameworks, especially those relevant to the specific role at Fareham Borough Council. Be ready to demonstrate your understanding of models like the ecological systems theory or strengths-based approaches, as these often come up in interviews.
✨Emphasise Your Empathy
As a trainee in social work, you'll need to showcase your interpersonal skills. Prepare to share examples where you've demonstrated empathy and understanding in challenging situations, whether in prior experiences or your studies.
✨Be Ready for Scenario Questions
Expect the interviewers to put you through situational questions that test your problem-solving and crisis management skills. Practice responding to hypothetical scenarios you might face as a social worker, focusing on how you would assess and intervene in those situations.
✨Showcase Your Motivation for Learning
As a trainee, it’s vital to express your eagerness to learn and grow in your role at Fareham Borough Council. Be prepared to discuss what specific skills you hope to develop during the traineeship and how your passion for social work drives your career aspirations.
