At a Glance
- Tasks: Lead the ICT Business Systems Team and manage key corporate systems.
- Company: Fareham Borough Council, a friendly and professional organisation.
- Benefits: Great pension scheme, generous leave, tech schemes, and car lease options.
- Other info: Join a forward-looking council committed to inclusivity and employee engagement.
- Why this job: Drive service improvement and make a real impact in a supportive environment.
- Qualifications: Strong ICT expertise, data analysis skills, and team leadership experience.
The predicted salary is between 40000 - 50000 £ per year.
Fareham Borough Council is offering an exciting opportunity for an experienced and motivated professional to lead its ICT Business Systems Team. Reporting to the Senior ICT Manager, you will be responsible for the effective delivery, governance, support and ongoing development of key corporate systems, with particular accountability for financial and payment systems. This includes managing core platforms such as Technology One, Pay360 and NEC Revenues & Benefits, ensuring they are secure, compliant and optimised to support service delivery.
You will lead and manage a team, oversee system upgrades and improvement initiatives, and act as the primary escalation point for complex system issues. The role also involves close working with Finance, Revenues & Benefits, auditors and external suppliers, alongside responsibility for data reporting, statutory returns, and transparency publications.
You will play a key role in driving service improvement through automation, data insights and continuous review of processes, ensuring systems are used effectively and aligned to organisational priorities.
About You
You will have strong ICT and systems management expertise, with a solid understanding of financial systems, payments and compliance requirements. You should be confident analysing data, identifying opportunities for improvement and implementing effective solutions.
You will also bring excellent communication and interpersonal skills, enabling you to engage effectively with stakeholders across the organisation and with external partners. A customer-focused mindset is essential, along with the ability to manage competing priorities and lead a team in a fast-paced environment.
Experience of working with systems such as Technology One, Pay360 or NEC Revenues & Benefits would be advantageous, although not essential.
About Us
We take pride in receiving feedback from others who say we are a friendly and professional organisation. You would be joining one of the most forward-looking borough councils in the Southeast, a supportive team and a well-managed Council.
We offer a great pension scheme, generous leave, authorised parking, tech schemes and a car lease scheme to name a few of the benefits of working for us. We encourage our employees to make a valuable contribution to the work of the Council by having a trusting and open culture, where ideas are actively sought. We also recognize the value of a highly motivated and engaged workforce.
Fareham Borough Council is committed to being a disability inclusive employer and in order to support this commitment we are proud to be part of the Government's Disability Confident scheme, demonstrating that we will provide a fair and equal route to employment with the Council. Being part of the scheme means we proactively seek to address inequality for those with disabilities by challenging attitudes towards disability, increasing understanding of disability and removing barriers to disabled people and those with long-term health conditions.
ICT Business Systems Support Manager in Fareham employer: Fareham Borough Council
Fareham Borough Council is an excellent employer, offering a supportive and inclusive work environment where employees are encouraged to contribute ideas and drive service improvements. With a strong focus on employee well-being, the Council provides generous benefits such as a great pension scheme, ample leave, and opportunities for professional growth, making it an attractive place for those seeking meaningful and rewarding employment in the ICT sector.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Business Systems Support Manager in Fareham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fareham Borough Council values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fareham Borough Council might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fareham Borough Council!
✨Direct Apply to Fareham Borough Council
Let's not forget to apply directly through the Fareham Borough Council website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Business Systems Support Manager in Fareham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fareham Borough Council.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fareham Borough Council. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fareham Borough Council
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
