At a Glance
- Tasks: Provide compassionate crematorium services and maintain equipment while supporting bereaved families.
- Company: Portchester Crematorium, dedicated to exceptional customer service and community support.
- Benefits: Generous holiday entitlement, professional training, great pension scheme, and authorised parking.
- Other info: Full-time role with flexible hours, including weekends and bank holidays on a rota basis.
- Why this job: Make a meaningful impact during difficult times while developing valuable skills in a supportive environment.
- Qualifications: CTTS qualification or willingness to train, strong communication skills, and a calm, mature attitude.
The predicted salary is between 25000 - 30000 € per year.
Showing compassion and empathy in your approach to your work, you’ll be required to deliver a compliant and customer focused crematorium service to bereaved families. You’ll be responsible for cremations and ensuring that the crematory equipment is well maintained and operating correctly and safely. You’ll ensure that the identity of the deceased is maintained throughout the process, and for attending to the storage and disposal of the cremated remains. You’ll clean and prepare the Chapel and assist with playing recorded music during funeral services. You’ll have record-keeping and administrative duties, alongside grounds maintenance duties to ensure all areas in and around the crematorium are clean and well maintained. You will carry out the scattering of cremated remains in the presence of the deceased’s family and friends in the Garden of Remembrance. The role will involve a reasonable amount of manual handling. This role is full-time, 37 hours per week. The hours of work are between 08:00 - 17:30 depending on the duties you are covering that week. You will be required to work at the weekends and bank holidays on a rota basis (1 in 5). This may increase to 1 in 4 to cover periods of absence. The hours for weekend working are: 08:00 - 10:00 and 16:00 - 17:00 on a Saturday, 09:00 - 10:00 and 16:00 – 17:00 on a Sunday.
About You
You will need to have completed the CTTS qualification (or be willing to work towards this) and be comfortable handling coffins/cremated remains. You’ll need to be confident operating machinery and ideally be able to use Multimedia equipment and software (training will be provided). You’ll need a customer focused, team orientated approach with excellent communication and the patience and ability to remain calm in difficult situations. You’ll need to be able to work without supervision and have a mature attitude. You must be flexible and demonstrate an organised approach to work. Ideally you will have experience in bereavement services, with an ability to work with the highest level of dignity towards the deceased and their families and having respect for different religious beliefs and the needs of all faiths.
About Us
Portchester Crematorium is managed and operated by the Portchester Crematorium Joint Committee, representing the Local Authorities of Fareham, Gosport, Havant and Portsmouth. At Portchester Crematorium, we pride ourselves on our customer service which is at the heart of everything we do.
What can we offer you?
- a generous holiday entitlement,
- the cost of professional training where required,
- a great pension scheme,
- authorised parking.
These are just a few of the benefits of working for us. We reserve the right to bring the closing date forward if we receive a high number of applications.
Crematorium Technician in Fareham employer: Fareham Borough Council
At Portchester Crematorium, we are dedicated to providing a compassionate and respectful service to bereaved families, making us an excellent employer for those seeking meaningful work in a supportive environment. Our commitment to employee growth is reflected in our generous holiday entitlement, professional training opportunities, and a robust pension scheme, all within a culture that values teamwork and empathy. Working here not only allows you to make a difference in people's lives but also offers the chance to develop your skills in a well-maintained and serene setting.
StudySmarter Expert Advice🤫
We think this is how you could land Crematorium Technician in Fareham
✨Tip Number 1
Get to know the crematorium and its values. When you apply, show us that you understand our commitment to compassion and customer service. Mention specific aspects of our approach that resonate with you during your interview.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with bereaved families, we recommend role-playing difficult conversations with a friend. This will help you stay calm and composed when it matters most.
✨Tip Number 3
Be prepared to discuss your experience with machinery and any relevant qualifications. If you’ve worked in similar roles before, share those stories! We want to hear how you’ve handled equipment and maintained high standards.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the team. It’s a great way to demonstrate your enthusiasm and fit for our compassionate environment.
We think you need these skills to ace Crematorium Technician in Fareham
Some tips for your application 🫡
Show Your Compassion:In your written application, make sure to highlight your compassionate approach. We want to see how you connect with bereaved families and demonstrate empathy in your work.
Be Clear and Organised:Keep your application tidy and well-structured. We appreciate clarity, so use headings and bullet points where necessary to make it easy for us to read through your experience and qualifications.
Tailor Your Application:Make sure to tailor your application to the specific role of Crematorium Technician. Mention any relevant experience or skills that align with the job description, especially around customer service and handling sensitive situations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Fareham Borough Council
✨Show Your Compassion
In this role, empathy is key. Be prepared to share examples of how you've handled sensitive situations in the past. This will demonstrate your ability to connect with bereaved families and show that you understand the importance of compassion in your work.
✨Know Your Equipment
Familiarise yourself with the crematory equipment and any multimedia tools you might be using. If you can, research common maintenance issues or safety protocols. Showing that you have a solid understanding of the technical aspects will impress the interviewers and show you're ready for the job.
✨Demonstrate Organisational Skills
Since the role involves record-keeping and administrative duties, be ready to discuss how you stay organised. Share specific strategies or tools you use to manage your time and tasks effectively, especially in a busy environment like a crematorium.
✨Respect for All Beliefs
Given the diverse backgrounds of families you’ll be working with, it’s crucial to express your respect for different religious beliefs. Prepare to talk about how you’ve navigated cultural sensitivities in previous roles, ensuring that you can provide a dignified service to everyone.
