Sales Assistant – FARA Southfields

About Us:
FARA Southfields is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 39 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!

The Role:
We are looking for a motivated and friendly Sales Assistant to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same.

Key Responsibilities:

• Sort and prepare donations for sale
• Steam and price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1 year of retail or related experience
• Excellent communication and interpersonal skills
• Strong team player with a collaborative mindset
• Organised, efficient, and proactive
• Positive attitude and a customer-first approach
• Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
• Having some knowledge of children’s merchandise is desirable
• Reside within 45 minutes of the shop

Working Times:

• Shop Opening Hours: 10:00 – 18:00
• 8-hour shift with a 30-minute paid break
• Full-time, 5 days per week (Thursday, Friday, Saturday, Sunday, Monday)

What We Offer:

• Employee Assistance Program
• Enhanced sick pay (subject to conditions)
• 28 days holiday pro rata, including bank and public holidays
• Employee discount (subject to conditions)
• A birthday day off after 2 years of employment

How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!

Join us at FARA Southfields and be part of something special!

Application form

• Do you have any retail experience or other relevant experience in a customer facing environment? (Please specify) *
• What skills can you bring to our shop team? *
• Within a shop team, who should be concerned with meeting and exceeding sales targets? *

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