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For Companies At a Glance
- Tasks: Support the team in running a vibrant charity shop and provide excellent customer service.
- Company: Join FARA, a community-focused charity with 30 years of experience in retail.
- Benefits: London Living Wage, 28 days holiday, employee assistance programme, and enhanced sick pay.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: At least 1 year of retail experience and strong communication skills.
- Other info: Dynamic environment with opportunities to collaborate and grow within a passionate team.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a friendly, approachable, and customer-orientated full-time Sales Assistant to join our FARA Earlsfield Shop’s team of employees and volunteers as soon as possible. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same and the local community is at the heart of everything we do.
FARA has 39 Charity Shops in London and 30 years of experience in Charity Retailing. Our charity shops are tailored to each local community and we aim to respond to our customer’s needs by providing excellent customer service, a pleasant shopping experience, great value for money, a very creative stock display, and visual merchandise. All this can only be possible with the help and dedication of our fantastic teams, from Volunteers to Shop Managers who bring into their everyday roles unique and amazing skills.
For over 30 years, apart from creating employment on the UK job market, our Charity Shops profits are invested in the prevention of homelessness, supporting adults with learning disabilities, caring for vulnerable children, providing specialized treatment for children with disabilities, providing community-based education, and social support programs for disadvantaged families in Romania.
The Role
We are recruiting for a Sales Assistant to join our Charity Shops’ vibrant team of employees and volunteers as soon as possible.
The Sales Assistant’s main duty is to support the Shop Manager and the team in the effective running of the shop. As a Sales Assistant, your duties will include:
- Sorting Donations
- Steaming clothes
- Shop Displays
- Till and Cash handling
- Creating and maintaining a welcoming ambiance
- Dealing with customer issues and queries effectively
- Networking with customers and the local community
- Stay up-to-date on product knowledge and promotions
The Candidate
- At least 1 year of retail experience
- Excellent communication and interpersonal skills
- Ability to collaborate with colleagues to achieve a common goal
- Organised and efficient
- Positive approach
Working Times
- Location: FARA Earlsfield Charity Shop, SW18 4SR
- Shop Opening Hours: 10:00 – 18:00
- 8-hour shift/ 30min break
What We Offer
- Wage in line with London Living Wage
- Employee assistance program
- Enhanced sick pay subject to conditions
- 28 days holiday including bank and public holidays
Application form
- Phone No *
- What skills can you bring to our shop team? *
- Within a shop team, who should be concerned with meeting and exceeding sales targets? *
We are recruiting for a friendly, approachable and customer-orientated Sales Assistant to join our FARA Earlsfield Charity Shop\’s team
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Sales Assistant – FARA Earlsfield employer: faraonline
Contact Detail:
faraonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant – FARA Earlsfield
✨Tip Number 1
Get to know the shop and its community! Before your interview, pop into FARA Earlsfield and chat with the team or customers. This shows your genuine interest and helps you understand what makes the shop tick.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits right in with their vibrant atmosphere.
✨Tip Number 3
Be ready to discuss your retail experience! Think of specific examples where you’ve provided excellent customer service or handled tricky situations. This will help you stand out as a candidate who can contribute to the shop's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FARA family and making a difference in the community.
We think you need these skills to ace Sales Assistant – FARA Earlsfield
Some tips for your application 🫡
Show Your Personality: When filling out your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Highlight Relevant Experience: Make sure to showcase any retail experience you have, especially if it involves customer service. We love seeing how your past roles can contribute to our vibrant team at FARA Earlsfield.
Be Specific About Your Skills: When asked about the skills you bring to our shop team, be specific! Whether it's your knack for creating eye-catching displays or your ability to handle customer queries, we want to know what makes you a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to read what you’ve got to offer.
How to prepare for a job interview at faraonline
✨Know Your Stuff
Before the interview, make sure you’re familiar with FARA's mission and values. Understand what makes their charity shops unique and how they contribute to the community. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or created a welcoming atmosphere—these stories will highlight your suitability for the role.
✨Dress the Part
Even though it’s a charity shop, first impressions matter! Dress smartly and comfortably for the interview. You want to convey that you take the opportunity seriously while also fitting into the friendly vibe of the shop.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the shop, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.