Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Barnes Kids shop is looking for a friendly and enthusiastic Customer Service and Till Volunteer to help create a welcoming and positive experience for all our customers.
By volunteering with us, you'll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.
The Role:As a volunteer, your responsibilities will include (but are not limited to):
- Assisting with stock placement and replenishment on the shop floor
- Creating and maintaining eye-catching and engaging product displays
- Greeting customers and fostering a welcoming atmosphere in the shop
- Assisting customers with queries and providing excellent service
- Operating the till and handling transactions
- Staying informed about products and current promotions
We're looking for someone who:
- Has a passion for volunteering
- Is friendly, approachable, and enthusiastic
- Is reliable and able to work as part of a team
- Is ideally connected with the local area
- Previous retail or customer service experience is a bonus, but not essential
At FARA, our shops are run by welcoming and collaborative teams. You'll gain hands-on experience while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.
Your Time:Our shop operates from 09:30 to 17:30, and we're looking for someone who can volunteer every Wednesdaymorning for a minimum of three hours. The exact hours can be arranged with the shop manager to suit your availability.
FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don't hesitate to let us know.
Customer Service and Till Volunteer - Barnes Kids (Wednesdays) employer: faraonline
FARA Southfields is an exceptional employer, offering a vibrant and dynamic work environment where employees can truly make a difference in the lives of disadvantaged children and young people. With a strong focus on community engagement, our team enjoys a supportive culture that fosters personal growth and development, alongside benefits such as enhanced sick pay, generous holiday allowances, and employee discounts. Join us and be part of a dedicated team that values your contributions and celebrates your successes!