At a Glance
- Tasks: Guide customers through technical milestones and help them launch successfully on Vercel.
- Company: Join Vercel, a leading tech company empowering developers worldwide.
- Benefits: Competitive salary, equity, flexible time off, and mentorship opportunities.
- Other info: Work remotely in a dynamic, inclusive environment with great career growth.
- Why this job: Make a real impact by helping developers succeed with cutting-edge technologies.
- Qualifications: Experience in frontend development, especially with React and Next.js.
The predicted salary is between 25000 - 40000 £ per year.
Vercel is hiring a remote candidate for Developer Success Engineer. This is a full time position. Work location: UK, Germany.
The role typically involves technologies such as React, Next.js, Go, engineer, tech support, customer experience.
This role involves building user interfaces using technologies such as React, Next.js.
Key Responsibilities
- Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel.
- Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency.
- Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations.
- Identify and unblock opportunities for customer growth and expansion.
- Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers.
- Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements.
- Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale.
Required Skills
Primary Skills
- React
- Next.js
- Go
- Engineer
Secondary Skills
- Tech support
- Customer experience
- JavaScript
Skills required for this role include React, Next.js, Go, and related tools for day-to-day development.
Job Details
- Employment Type: Full Time
- Location: UK, Germany
- Salary: $25000 – $40000 USD
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work.
About The Role:
Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones. DSEs proactively engage with customers in time-boxed, outcome-driven motions—such as onboarding, go-live readiness, and post-launch stabilization—that help unblock progress and set customers up for long-term success on Vercel.
They work with a wide variety of customers—from fast-moving startups to established enterprises—adapting their approach to match the needs and pace of each.
These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact. By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively.
Beyond individual engagements, DSEs capture repeatable solutions and translate them into documentation, playbooks, and best practices—extending the impact of their work to thousands of developers.
In doing so, they strengthen Vercel’s customer intelligence, reduce friction across the developer journey, and improve the overall efficiency of our customer experience.
What You Will Do:
About You:
- 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role.
- Strong knowledge of Next.js, React, and modern web performance best practices.
- Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations.
- Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity.
- Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations.
- Must have used Vercel or Next.js, or a comparable platform.
- Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources.
Bonus If You:
- Have contributed to open-source projects, technical documentation, or developer advocacy initiatives.
- Bring experience in incident management, debugging serverless functions, or optimizing frontend performance.
- Are comfortable working in a fast-paced, global, remote-friendly environment.
Benefits:
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Salary will be based on job-related skills, experience, and location. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Remote Developer Success Engineer: React/Next.js employer: Far Coder
Vercel is an exceptional employer that prioritises the success and growth of its employees, offering a competitive compensation package, inclusive healthcare, and flexible time off. With a strong focus on mentorship and professional development, Vercel fosters a collaborative work culture where remote team members can thrive while contributing to innovative projects in a supportive environment. Join us in empowering developers and shaping the future of web technology from the comfort of your home in the UK or Germany.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Developer Success Engineer: React/Next.js
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those who work at Vercel or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your React and Next.js projects. This is your chance to demonstrate what you can do, so make it shine and share it during interviews.
✨Tip Number 3
Prepare for the technical interview by brushing up on common challenges related to Next.js and serverless functions. Practice explaining your thought process clearly, as communication is key in tech support roles.
✨Tip Number 4
When you apply through our website, don’t forget to mention 'FarCoder' in your application. It shows you’ve read the job post thoroughly and are genuinely interested in the role!
We think you need these skills to ace Remote Developer Success Engineer: React/Next.js
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! Mention how your experience with React and Next.js aligns with what Vercel is looking for. We love seeing candidates who are genuinely excited about helping developers succeed.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. Use keywords from the posting, like 'tech support' and 'customer experience', to show us you understand what we're after.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it's necessary. Make it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, remember to mention 'FarCoder' in your application to show you've read the job post thoroughly!
How to prepare for a job interview at Far Coder
✨Show Your Technical Skills
Make sure to brush up on your React and Next.js knowledge before the interview. Be prepared to discuss specific projects you've worked on, including any challenges you faced and how you overcame them. This will demonstrate your hands-on experience and problem-solving abilities.
✨Understand Vercel's Mission
Familiarise yourself with Vercel's mission and products. Knowing how they help developers build and scale applications will allow you to align your answers with their goals. Mentioning specific features of Vercel or how you’ve used it in the past can really impress the interviewers.
✨Prepare for Customer Scenarios
Since this role involves guiding customers through technical motions, think of examples where you've successfully helped clients or users solve problems. Be ready to explain your approach to customer support and how you ensure a positive experience, especially in tech support scenarios.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or future developments at Vercel. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
