At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Pandora, a top-rated workplace known for its inclusive culture and commitment to sustainability.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and career growth opportunities.
- Other info: Flexible hours with a supportive team environment and exciting incentives.
- Why this job: Be part of a brand that values creativity and empowers you to make an impact.
- Qualifications: Experience in retail leadership and a passion for exceptional customer service.
The predicted salary is between 24750 - 30250 £ per year.
Location: 12-14 Northgate Street, Gloucester, GL1 1SE
Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
You will be required to work the following days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays.
We are looking to cover 32 hours per week, Permanent. The rate of pay will be between £25,000 per year – £38,400 per year (Full-time equivalent).
About Pandora: At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!
The Role: As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do:
- Commercial Focus: Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions. Support the Store Manager in planning and executing effective business strategies that deliver on sales targets. Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.
- Leadership: Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development. Deliver clear and consistent communication, impactful feedback, and support with regular development conversations. Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.
- Customer Experience: Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values. Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony. Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
- Store Operations: Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance. Plan staffing levels in line with commercial needs and seasonal trends. Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate: You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. Proven experience driving sales and profitability in store. A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team. Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar. A well-presented appearance with a taste for desirable products and a passion for retail.
Why Work With Us? Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none:
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
- Generous jewellery uniform allowance to express your style and individuality.
- Employee discount to treat yourself and your loved ones.
- ‘Wear box’ access: Select jewellery to wear each time you’re working.
- Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more.
- Parties, incentives and gifts throughout the year.
- Clear career progression and training opportunities, empowering you to grow and succeed.
About Pandora: Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.
Assistant Store Manager (Part-Time) in Gloucester employer: FAQs
At Greencore, we pride ourselves on being an excellent employer, offering a competitive salary and a range of benefits that prioritise your wellbeing and career growth. Our vibrant work culture fosters collaboration and inclusivity, ensuring that every employee feels valued and empowered to reach their full potential. Located in Highbridge, Somerset, our site not only provides a supportive environment but also the opportunity to be part of a leading company in the convenience food sector, where you can thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Part-Time) in Gloucester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including FAQs, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Store Manager (Part-Time) in Gloucester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like FAQs that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at FAQs will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about FAQs and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at FAQs
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at FAQs, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at FAQs!
