At a Glance
- Tasks: Lead a high-performing team and drive store performance while delivering exceptional customer service.
- Company: Join Pandora, a brand that creates meaningful moments for customers and employees alike.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and career progression opportunities.
- Other info: Exciting incentives, training opportunities, and a supportive work environment await you.
- Why this job: Be part of a dynamic team that values passion, performance, and personal growth.
- Qualifications: Experience in retail leadership and a passion for customer service are essential.
The predicted salary is between 31725 - 38400 £ per year.
Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
You will be required to work the following days: Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, Sundays.
We are looking to cover 40 hours per week, Permanent. The rate of pay will be between £31,725 per year - £38,400 per year (Full-time equivalent).
At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role‑modeling our signature selling ceremony for world‑class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do
- Commercial Focus
- Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions.
- Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.
- Leadership
- Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development.
- Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
- Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.
- Customer Experience
- Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
- Inspire your team to create unique, personalised and meaningful moments for customers by role‑modeling our selling ceremony.
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
- Store Operations
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
- Plan staffing levels in line with commercial needs and seasonal trends.
- Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast‑paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
- Proven experience driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team.
- Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs.
- A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values.
- A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar.
- A well‑presented appearance with a taste for desirable products and a passion for retail.
Why Work With Us?
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
- Generous jewellery uniform allowance to express your style and individuality.
- Employee discount to treat yourself and your loved ones.
- ‘Wear box’ access: Select jewellery to wear each time you’re working.
- Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more.
- Parties, incentives and gifts throughout the year.
- Clear career progression and training opportunities, empowering you to grow and succeed.
If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please click apply to submit your application.
Assistant Store Manager (Full-Time) in Burnley employer: FAQs
At Pandora, we pride ourselves on being an exceptional employer that values our team members and their growth. With a highly competitive salary, generous employee discounts, and a supportive work culture that champions inclusivity and personal development, we empower our Assistant Store Managers to lead with passion and purpose. Join us in creating meaningful moments for our customers while enjoying clear career progression and a range of excellent benefits in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Full-Time) in Burnley
✨Tip Number 1
Get to know the company inside out! Research Pandora's values, products, and recent news. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience, which are key for the Assistant Store Manager role.
✨Tip Number 3
Dress to impress! Make sure your outfit reflects the brand's style while also being professional. A well-presented appearance shows that you understand the retail environment and care about the impression you make.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager (Full-Time) in Burnley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love retail and helping customers create meaningful moments. Share specific examples of your passion for the brand and the products.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your leadership experience, sales achievements, and any relevant skills that match what we’re looking for. A personalised CV shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key strengths without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Pandora!
How to prepare for a job interview at FAQs
✨Know Your Numbers
Before the interview, brush up on your understanding of sales metrics and KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re commercially savvy and can contribute to the store's success.
✨Showcase Your Leadership Style
Prepare examples of how you've led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. Highlight your ability to communicate effectively and inspire others, as this is key for an Assistant Store Manager.
✨Emphasise Customer Experience
Be ready to talk about your approach to customer service. Share stories that demonstrate your commitment to creating memorable experiences for customers. This aligns perfectly with Pandora’s values and will show you understand the importance of customer satisfaction.
✨Dress to Impress
Since you'll be representing a brand known for its style, make sure to dress smartly and in line with Pandora's aesthetic. This not only shows your enthusiasm for the role but also reflects your understanding of the brand's image.
