At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Pandora, a top-rated workplace known for its inclusive culture.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and career growth opportunities.
- Other info: Flexible hours and a fun work environment await you!
- Why this job: Be part of a brand that values creativity and empowers you to shine.
- Qualifications: Previous retail experience and strong leadership skills are preferred.
The predicted salary is between 31725 - 38400 £ per year.
Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits
You will be required to work the following days: The rate of pay will be between £31,725 per year - £38,400 per year (Full-time equivalent). The store that we are looking to hire for is York Monks Cross.
At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world‑class service. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!
Named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results — every single day.
The Role
As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world‑class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do
- Commercial Focus
- Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions.
- Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.
- Leadership
- Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development.
- Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
- Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.
- Customer Experience
- Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
- Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony.
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
- Store Operations
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
- Plan staffing levels in line with commercial needs and seasonal trends.
- Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
- Proven experience driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team.
- Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs.
- A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values.
- A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar.
- A well‑presented appearance with a taste for desirable products and a passion for retail.
Why Work With Us?
Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none:
- A highly competitive salary.
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
- Generous jewellery uniform allowance to express your style and individuality.
- Employee discount to treat yourself and your loved ones.
- ‘Wear box’ access: Select jewellery to wear each time you’re working.
- Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
- Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more.
- Parties, incentives and gifts throughout the year.
- Clear career progression and training opportunities, empowering you to grow and succeed.
If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.*
About Pandora
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Assistant Store Manager (Part-Time) - Combined Ad employer: FAQs
At Pandora, we pride ourselves on being a top employer, recognised as one of the Sunday Times’ ‘Best Places to Work 2023’. Our York Monks Cross location offers a vibrant work culture where employees are empowered to grow through clear career progression and extensive training opportunities. With a highly competitive salary, generous employee discounts, and a supportive environment that champions well-being, we create meaningful moments not just for our customers, but for our team as well.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Part-Time) - Combined Ad
✨Tip Number 1
Get to know the company! Before your interview, dive into Pandora's values and culture. This way, you can show how your passion for people and performance aligns with their mission of creating meaningful moments.
✨Tip Number 2
Practice your storytelling skills! As an Assistant Store Manager, you'll need to inspire your team and customers alike. Think of a few personal stories that highlight your leadership style and customer service experience.
✨Tip Number 3
Be ready to discuss numbers! Brush up on your sales and KPI knowledge because you'll need to demonstrate how you've driven performance in previous roles. Show them you're not just about the talk but can back it up with results.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your genuine interest in the role and helps you figure out if Pandora is the right fit for you too.
We think you need these skills to ace Assistant Store Manager (Part-Time) - Combined Ad
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating meaningful moments for customers and your team.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Assistant Store Manager role. We love seeing how your past roles have prepared you to drive sales and lead a high-performing team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Pandora.
How to prepare for a job interview at FAQs
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Pandora’s products and values. Familiarise yourself with their latest collections and understand what makes their brand unique. This will help you demonstrate your passion for the company and its mission during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and develop others. Highlight any specific achievements that showcase your leadership style and results-driven approach.
✨Be Customer-Centric
Pandora places a strong emphasis on customer experience. Think of instances where you’ve gone above and beyond for customers or resolved issues with professionalism. Be ready to discuss how you would embody the role of a Pandora ambassador on the shop floor.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's performance, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if Pandora is the right fit for you as well.
