At a Glance
- Tasks: Lead a dynamic team and ensure exceptional experiences for both Team Members and Customers.
- Company: Join KFC, a brand known for its inclusive culture and commitment to excellence.
- Benefits: Competitive pay, on-the-job training, and flexible hours to fit your lifestyle.
- Other info: Be part of a diverse team that values your contributions and growth.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in a supervisory role with strong communication and problem-solving skills.
The predicted salary is between 25000 - 30000 € per year.
As an Assistant Restaurant Manager (ARM), you’ll be the right-hand person to the Restaurant General Manager (RGM), helping to keep things running smoothly. This role requires a hands-on approach to ensure the Restaurant consistently delivers excellence in the Team Member Experience, Customer Experience, and Business Growth workstreams. KFC will guide you through each workstream to ensure you have a full and impactful understanding of the tasks required.
You’ll take charge of shifts, leading a dynamic team and making sure the Restaurant operates safely and efficiently. Team Members and Customers should always feel welcomed and supported, and you’ll play a key role in creating that environment. You’ll also focus on training and development, ensuring Team Members have the skills and confidence to succeed. Recruiting the right people, assigning responsibilities, and maintaining high performance standards will be part of your day-to-day. If things aren’t meeting expectations, you’ll step in with coaching and support to help the team improve.
Additionally, the ARM is responsible for achieving key performance indicators (KPIs) related to Sales, Profitability, Team Member Experience and Customer Satisfaction. Managing financial aspects such as Budgets, Inventory, and Labour Costs will be essential to optimising efficiency and growth. You’ll also ensure compliance with Regulations, address Customer Feedback, and implement Marketing Initiatives to drive Business Success. Ultimately, your role is about creating an environment where both Team Members and Customers have an exceptional experience while helping the Restaurant grow.
As an ARM, you'll bring:
- Proven experience and performance in a supervisory position
- Excellent communication, leadership, and interpersonal skills, with a focus on Team Member and Customer Experience
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously
- Passion for delivering exceptional experiences and driving business success
- Ability to train and develop a dynamic team
- Strong problem-solving skills to think on your feet and resolve issues quickly to keep the Restaurant running smoothly
- Confidence in decision-making to take charge during shifts and making the right calls to optimise performance
- A sound understanding of budgets, inventory, and labour costs to drive efficiency and profitability, with a willingness to learn the detail of KFC Operations
- Commitment to workplace safety by ensuring Workplace Health and Safety standards are always upheld
What we offer you?
- Competitive pay rates
- On the job training and development
- Flexibility to suit your lifestyle
What are you waiting for? Join our team and take a seat at the Colonel's table, making friends and creating moments that matter!
KFC is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer, and as such, all applicants will receive equal consideration for employment for which they qualify.
Assistant Restaurant Manager (ARM) - Doncaster FC employer: FAQs
KFC is an exceptional employer that prioritises the growth and development of its team members while fostering a vibrant and inclusive work culture. As an Assistant Restaurant Manager in Doncaster, you'll benefit from competitive pay rates, comprehensive on-the-job training, and the flexibility to balance your lifestyle, all while leading a dynamic team dedicated to delivering outstanding customer experiences. Join us at KFC, where you can make a meaningful impact and create memorable moments for both customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager (ARM) - Doncaster FC
✨Tip Number 1
Get to know the restaurant scene in Doncaster! Visit local eateries, chat with staff, and understand what makes a great dining experience. This will not only help you during interviews but also show your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current or former KFC employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the ARM role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for your interview by practising common questions related to team management and customer service. Think of examples from your past experiences that highlight your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KFC family and ready to take on the challenge of being an ARM.
We think you need these skills to ace Assistant Restaurant Manager (ARM) - Doncaster FC
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional experiences for both Team Members and Customers. Share specific examples that highlight your passion for the restaurant industry.
Tailor Your CV:Make sure your CV is tailored to the Assistant Restaurant Manager position. Highlight your supervisory experience and any relevant skills that align with the job description. We love seeing how your background fits with our needs, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer and our amazing team culture.
How to prepare for a job interview at FAQs
✨Know Your Stuff
Before the interview, make sure you understand KFC's values and how they relate to the role of Assistant Restaurant Manager. Familiarise yourself with their approach to customer experience and team dynamics, as this will show your genuine interest in the company.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experiences. Think of specific examples where you led a team, resolved conflicts, or improved performance. This will demonstrate your capability to manage shifts and support your team effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare scenarios where you had to think on your feet, such as handling customer complaints or managing staff during busy periods. This will highlight your readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training process for new team members or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
