Trust & Safety Policy Manager

Fanvue is an AI-powered creator monetisation platform with $200M+ in annual recurring revenue and triple-digit year-on-year growth. We support hundreds of thousands of creators and millions of fans worldwide. We are now building the Trust & Safety function to match that ambition.

This is a senior role for someone who has built policy at a tech company and can balance creator freedom with platform safety in practice.

Why this role exists

Fanvue sits at the intersection of creator monetisation, AI-generated content, and rising regulatory scrutiny. Every policy decision affects moderation operations, creator trust, regulatory posture, and product direction. We have the moderation infrastructure in place: AI-powered detection, queue tooling, automated approvals for low-risk content, and QA and audit pipelines. What we need now is the policy layer, someone who can set direction, write guidance, iterate prompts, and ensure enforcement outcomes match intent.

What you'll do

• Own Fanvue’s content policy: clear rules that balance creator freedom with platform safety.
• Turn policy into enforceable guidance for moderation, tooling, and automation (including LLM prompt design and iteration).
• Track new behaviours, edge cases, and product changes, update policy before issues scale.
• Run a lightweight policy review cadence (inputs, owners, decisions, changelog) that stands up to audit.
• Partner daily with Engineering (classifier tuning, enforcement logic), Product (feature risk), Legal (regulatory needs), and Moderation (casework, quality).
• Write documentation that is easy for moderators to apply and strong enough for external scrutiny.
• Contribute across the wider Trust & Safety function in a small, fast-moving team.

What we're looking for

• You have 5+ years in content policy or Trust & Safety policy at a tech company.
• You understand content moderation systems, and how policy maps to real enforcement outcomes.
• You have worked with ML-driven moderation: writing classifier-ready policy, evaluating performance vs intent, iterating when they diverge.
• Bonus: LLM-based moderation experience (prompting for classification and ongoing prompt iteration).
• You write clearly and practically, and you can make nuanced decisions easy to apply.
• You use data to judge policy quality and impact (basic stats, trend analysis, QA signals).
• You have strong judgement in ambiguity, and you make principled calls with incomplete information.
• You are a confident cross-functional partner without formal authority, proactive and high-ownership.
• Valuable: Online Safety Act, EU DSA, EU AI Act, Ofcom Codes of Practice, StopNCII, CSAM detection frameworks.
• Advantage: experience in UGC or adult content platforms.

We care about what you’ve built and how you think, not credentials.

Why Fanvue

This is a rare chance to build the policy function at a platform scaling through a major regulatory and technology shift. AI-generated content, global creator growth, and evolving legislation make the policy problems here genuinely new. You’ll work directly with the Head of T&S and partner closely with Engineering, Product, and leadership. The moderation infrastructure is already built and instrumented, so your policy decisions can ship in days, not quarters. We were named one of The Sunday Times Best Places to Work 2025. Our culture values innovation, pace, ownership, and transparency.

You’ll thrive here if

• You want to build a policy function from scratch, not maintain an existing one.
• You like novel problems: AI content, creator monetisation, regulatory ambiguity.
• You care about enforcement outcomes, not just writing policy.
• You are comfortable influencing across functions without formal authority.
• You see LLM-based moderation as a policy lever, not just an engineering project.

You’ll struggle here if

• You prefer large, established policy teams with fixed swim lanes.
• You write policy that reads well but is hard to enforce.
• You are uncomfortable with adult content or the realities of creator platforms.
• You need heavy process to make policy changes.
• You treat moderation as someone else’s job once policy is written.

Fanvue is for everyone. What matters to us is judgement, mindset, and what you’ll build. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, disability, or age. The best teams are built on diversity of thought, background, and experience.