Fanvue is hiring a Scaled Customer Success Manager to own retention and revenue outcomes across 500+ creators in a modern, tech-enabled, data-driven model. You will design scalable playbooks, automate lifecycle touchpoints, and monitor cohort signals to preempt churn.
This role is fully remote with optional London office access; you will partner with Product, Support, and Growth to optimise creator outcomes at scale.
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Scaled CS Manager — Retention & Revenue Growth employer: Fanvue
At Fanvue, we pride ourselves on being an excellent employer that fosters a dynamic and innovative work culture. Our hybrid work model allows for flexibility while collaborating with a passionate team dedicated to empowering creators. With ample opportunities for professional growth and the chance to make a tangible impact on our platform's success, joining us means being part of a forward-thinking company at the forefront of creator monetisation technology.
