Head of Trust and Safety in London

Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. We\’re on a mission to redefine the creator economy by empowering creators to connect, share, and earn more efficiently.

Trust and safety are foundational to Fanvue\’s ability to grow responsibly. As a global, user-generated platform operating in complex and high-risk environments, we need strong systems, clear judgement, and scalable protections that safeguard users while preserving creator freedom.

The RoleWe are hiring a Head of Trust & Safety to define, build, and lead Fanvue\’s trust and safety function. This is a senior leadership role responsible for owning platform integrity end to end. You will design the trust and safety strategy, build scalable systems and teams, and embed safety thinking across product, policy, and operations. This is not a reactive enforcement role. It is a strategic position focused on prevention, systems design, and long-term resilience as Fanvue scales.

What You\’ll Do

Define and own Fanvue\’s trust and safety vision, strategy, and roadmap

Build, lead, and scale a high-performing trust and safety organization, including moderation, policy, and escalation workflows

Own and continuously evolve platform policies, community standards, and enforcement frameworks

Lead complex, high-risk escalations with strong judgement and consistency

Partner closely with Product, Engineering, Data, and AI teams to design and improve trust and safety tooling, including automated and AI-assisted systems

Establish proactive detection, prevention, and response mechanisms rather than reactive enforcement

Define, track, and report trust and safety KPIs, providing executive-level insight into platform health, risk, and emerging threats

Ensure trust and safety decisions balance platform integrity, regulatory expectations, creator freedom, and business outcomes

Who You Are

Significant experience leading trust and safety, moderation, or platform integrity functions at a UGC, social, marketplace, or creator platform

Proven leader with experience building and managing high-performing, distributed teams

Deep understanding of online safety, digital harm, and trust and safety best practices

Comfortable operating in high-risk, ambiguous environments and making nuanced decisions

Strong experience using automation and AI to scale trust and safety operations

Confident partnering with senior leaders across product, engineering, legal, and operations

Clear, structured communicator with the ability to defend decisions under scrutiny

You are a systems thinker who enjoys building scalable trust and safety frameworks from first principles

You are comfortable owning high-stakes decisions and being accountable for outcomes

You believe trust and safety is a strategic growth enabler, not just a compliance function

You operate proactively and anticipate risk rather than reacting to incidents

You value clarity, consistency, and principled decision-making

Named one of The Sunday Times Best Places to Work 2025

Opportunity to build and lead a mission-critical function at a category-defining platform

Work with a talented, mission-driven team dedicated to empowering creators worldwide

A culture that values innovation, ownership, transparency, and speed

Unlimited holiday

Flexible hours, according to when you perform best

Budget for growth and wellbeing

Fanvue is for EveryoneWe believe diverse teams build better companies. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and growth matter just as much as experience.

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