At a Glance
- Tasks: Review and action user-generated content, ensuring platform integrity and safety.
- Company: Join a dynamic team at Fanvue, dedicated to fairness and community standards.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Embrace a culture of inclusivity and accountability, welcoming diverse backgrounds.
- Why this job: Make impactful decisions that protect creators and fans while improving platform policies.
- Qualifications: 2+ years in Trust & Safety or content moderation with strong judgement skills.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring a Moderation & Compliance Executive to protect platform integrity by reviewing content, investigating violations, and making fast, fair decisions at scale. This is an operations role for someone with strong judgement, high attention to detail, and the resilience to handle sensitive content consistently.
Why this role exists
Content volume is rising fast, and automated detection handles a growing share of low-risk cases. The work that matters most is still human-led: high-risk decisions where context and judgement matter. This role helps keep creators and fans safe, improves policy and tooling through real-world feedback, and keeps us audit-ready as we scale.
What you’ll do
- Review and action user-generated content against Fanvue’s content and community guidelines
- Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
- Work moderation queues in our tooling, prioritising by risk and turnaround time
- Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety, with clear decision notes
- Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
- Keep clean records of decisions to support audits, compliance reviews, and appeals
- Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
- Work shifts and handle sensitive content with consistency, empathy, and fairness
Who you are
- 2+ years in Trust & Safety, content moderation, or compliance (ideally in UGC, social, or platform environments)
- Strong judgement and fast decision-making on grey-area cases
- Clear written communication, high discretion, and calm handling of sensitive content
- Comfortable using tools like Slack, Notion, Intercom, Retool (or similar)
- Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
- Must be comfortable reviewing adult-only (18+) content
We care about how you think and how you make decisions, not credentials.
You’ll thrive here if
- You like high-signal operations work and making principled decisions quickly
- You care about fairness, consistency, and auditability, not just queue volume
- You can handle edge cases without freezing, and escape cleanly when needed
- You enjoy improving systems (templates, tags, decision notes) as well as executing
You’ll struggle here if
- You need rigid rules for every decision
- You are uncomfortable with adult content
- You avoid accountability for decisions and documentation quality
- You need close supervision to stay on track
Fanvue is for everyone. What matters to us is judgement, mindset, and what you’ll contribute. We welcome applicants from all backgrounds.
Impactful Moderation & Compliance Leader employer: Fanvue
At Fanvue, we pride ourselves on fostering a dynamic and inclusive work culture that values strong judgement and resilience. As an employer, we offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions directly impact platform integrity and user safety. Join us in a role that not only challenges you but also allows you to make meaningful decisions that protect our community.
StudySmarter Expert Advice🤫
We think this is how you could land Impactful Moderation & Compliance Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in moderation and compliance roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your decision-making skills. Think of examples where you've had to make tough calls quickly, especially in grey-area situations. We want to see how you handle sensitive content with empathy and fairness.
✨Tip Number 3
Show off your attention to detail! During interviews, be ready to discuss how you’ve maintained clear records and handled compliance reviews in past roles. This will demonstrate your commitment to auditability and consistency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Impactful Moderation & Compliance Leader
Some tips for your application 🫡
Show Off Your Judgement Skills:In your application, make sure to highlight your strong judgement and decision-making skills. Share examples of how you've handled grey-area cases in the past, as this is key for us at StudySmarter.
Be Clear and Concise:When writing your application, clarity is crucial. Use straightforward language and keep your points concise. We want to see that you can communicate effectively, especially when dealing with sensitive content.
Demonstrate Your Attention to Detail:We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This shows us that you can handle the meticulous nature of moderation and compliance work.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Fanvue
✨Know the Guidelines Inside Out
Before your interview, make sure you thoroughly understand Fanvue’s content and community guidelines. Familiarise yourself with their Terms of Service and any relevant policies. This will not only show your commitment but also help you articulate how you would handle specific scenarios during the interview.
✨Demonstrate Your Judgement Skills
Prepare to discuss examples from your past experience where you had to make tough decisions, especially in grey-area cases. Highlight your thought process and how you arrived at your conclusions. This will showcase your strong judgement and decision-making abilities, which are crucial for this role.
✨Showcase Your Attention to Detail
During the interview, be ready to explain how you ensure accuracy and consistency in your work. You might want to share specific strategies or tools you use to maintain high standards, especially when dealing with sensitive content. This will demonstrate that you can handle the responsibilities of the role effectively.
✨Be Prepared for Scenario Questions
Expect to face scenario-based questions that test your ability to handle sensitive content and make quick decisions. Practice responding to hypothetical situations related to content moderation and compliance. This will help you feel more confident and articulate during the actual interview.
