Head of Payments in England

Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. Our platform supports creators with the tools they need to connect and monetise their audience in a scalable way.

We don’t see payments as just necessary infrastructure. At Fanvue, we see Payments as a fundamental opportunity and tool for growth. As we continue to scale aggressively, we’re looking for a world-class Head of Payments to lead our payments function. This is the opportunity for someone to own the end-to-end global payments strategy at Fanvue, architecting systems that scale, optimising for conversion, managing Global Strategy, and driving innovation in a function that is core to our product and user experience. This is a unique opportunity to shape a high-volume, global payments engine with strategic influence across product, operations, compliance, and finance.

• Own the payments roadmap and strategy for Fanvue, reporting directly to the CEO.
• Treat payments as a growth lever, not a cost centre.
• Drive improvements in success rates, checkout UX, and coverage of local APMs.
• Architect a future-proof, resilient payments infrastructure that supports scale and redundancy.
• Deeply understand our existing stack, the data that sits behind it, and work to push it further forward.
• Drive the conversion rate of global payments, optimising routing, acquirers, retry logic, fallbacks, APMs.
• Handle key relationships across payments with third parties.
• Collaborate closely with Engineering and Product to execute on roadmap priorities.

• Work with the Head of Fraud to proactively identify and manage risk.
• Partner with our CFO to ensure clarity and accuracy around reconciliation and fee tracking.
• Stay ahead of regulatory changes in payments and implement them accordingly.
• Document internal payments processes and ensure transparency cross-functionally.

• 5-10+ years in high-scale online payment processing. Ideally, experience seeing a business through significant scale as part of this function. Ideal experience having worked with a marketplace or platform.
• Deep domain expertise in online global payments, including acquirer relationships, APMs, regulatory considerations, and consideration for High Risk Payment Processing.
• Strong working knowledge of High Risk Payment Processing, the nuances, the regulatory landscape, and near-term future developments.
• Strong and capable with Data analysis, notably on all payments KPIs.
• A comprehensive understanding of the underlying technical infrastructure that underpins the European and US payments systems.
• Experience leading small to medium teams in the context of payments.

• The opportunity to shape and be a leading figurehead in the Payments strategy of a high-growth platform at the forefront of the creator economy.
• Competitive salary, equity, and benefits package.
• A role and environment that regards the work on payments as one of the most fundamental to success and growth.
• The chance to work with a talented, mission-driven team dedicated to empowering creators worldwide.
• A culture that values innovation, ownership, transparency, and speed.
• Unlimited holiday.
• Flexible hours, according to the times you perform best.
• Budget for growth and wellbeing.

• Seniority level: Director.
• Employment type: Full-time.
• Job function: Finance and Product Management.
• Industries: Software Development and Technology, Information and Media.

We’re an equal opportunity employer. Referrals increase your chances of interviewing at Fanvue.