Fanvue is a fast-growing creator monetisation platform enabling AI-powered, creator-first experiences. We seek a data-driven CS leader to own a pooled book of 500+ creators, driving retention, expansion, and lifecycle automation at scale.
You will build playbooks, monitor health signals, and run weekly risk and contraction reviews while collaborating with Product, Support, and Growth to improve outcomes. Fully remote with a London office option.
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Remote Creator Success Lead β Pooled Growth & Retention employer: Fanvue.com
Fanvue is an exceptional employer, recognised as one of the Sunday Times Best Places to Work for two consecutive years. With a vibrant and inclusive work culture, we offer remote-friendly opportunities across the UK and Europe, high annual leave flexibility, and a commitment to employee growth through upskilling support. Join us to be at the forefront of crypto fraud investigation in a rapidly expanding company that values innovation and diversity.