At a Glance
- Tasks: Install and maintain cutting-edge injection moulding equipment at customer sites.
- Company: Join FANUC, the world leader in factory automation.
- Benefits: Enjoy a competitive salary, training opportunities, and a great work-life balance.
- Other info: Flexible hours and travel across the UK & Ireland for exciting challenges.
- Why this job: Make a real impact while working with innovative technology and building strong customer relationships.
- Qualifications: Mechanical and electrical knowledge; experience in machine tool service is a plus.
The predicted salary is between 29700 - 36300 £ per year.
FANUC UK Limited
Coventry, GB, CV7 9DR
Here's a superb opportunity for an individual looking to join the world’s number one in factory automation.
We are recruiting for a Field Service Engineer to take responsibility for Field Service on our Roboshot Products.
- You will be expected to - as part of the duties and responsibilities of the role, to:
- Attend customer sites in the UK & Ireland with overnight stays
- Flexible with working hours in order to meet customer expectations
- Install injection moulding equipment at customer sites, ensuring correct setup and configuration in line with FANUC guidelines
- Provide remote and on-site technical support, diagnosing and resolving issues with injection moulding machines, auxiliary equipment and control systems
- Identify post-sales revenue opportunities across Service, Training and Spare Parts packages
- Carry out routine maintenance, including inspections, cleaning, adjustments and component replacement to maintain equipment reliability
- Diagnose and repair mechanical and electrical faults, coordinating with internal teams to source replacement parts and implement upgrades
- Deliver training to customer personnel covering operation, maintenance, and safety procedures for injection moulding equipment
- Maintain accurate service documentation, including service reports, parts usage and equipment history within internal systems
- Build and maintain strong customer relationships, ensuring clear communication and timely resolution of technical issues
- Profile
You must also be able to demonstrate the following skill set
- Mechanical, Electrical, Hydraulic & Pneumatic Knowledge
- Experience in a Machine Tool Field Service role
- Have experience of FANUC Controls and EDM Wire Cut machines would be desirable, but full training will be given
- Good analytical & problem solving skills
- Effective verbal & listening communication skills
- Personal Attributes
The successful applicant must endeavor to contribute towards the FANUC methodology of working, and it would be desirable for said individual to have the following attributes:
- Ideally you will have served an apprenticeship, have a BTEC, relevant City & Guilds or NVQ with a recognised qualification within the Engineering Industry and have post qualification practical experience, as well as:
- IT Literate.
- A positive "can do" attitude.
- Demonstrate high quality work ethic.
- Hold a clean full driving license.
Requisition number: 730
Contract type: Regular
Working time model: Full time
Place of work: Multiple locations
Fanuc - The Factory Automation Company
As an innovative company, FANUC offers an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance.
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Field Service Engineer - RoboShot in Coventry employer: FANUC Europe
FANUC UK Limited is an excellent employer, offering a dynamic work environment in Coventry where innovation meets opportunity. With a strong emphasis on employee growth through comprehensive training on FANUC controls and systems, team members are encouraged to develop their skills while enjoying a supportive culture that values customer communication and collaboration. The role of Field Service Engineer not only provides the chance to work with cutting-edge technology but also offers the excitement of travel across the UK and Ireland, making every day unique and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - RoboShot in Coventry
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to FANUC Europe as a field sales pro!
✨Scout Out the Competition
Research potential competitors for FANUC Europe and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up FANUC Europe’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - RoboShot in Coventry
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at FANUC Europe, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at FANUC Europe, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at FANUC Europe.
How to prepare for a job interview at FANUC Europe
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that FANUC Europe offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in FANUC Europe but also helps you get a feel for whether you’d thrive in that environment.
