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- Tasks: Manage student and guest inquiries while performing daily front desk operations.
- Company: Leading campus living company in Greater London with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Join a dynamic team and enhance your customer service skills in a lively environment.
- Qualifications: Excellent communication skills, customer service experience, and a high school diploma.
- Other info: Fast-paced role with the chance to make a difference in student living.
The predicted salary is between 28800 - 43200 £ per year.
A leading campus living company in Greater London is seeking a Residence Services Representative. This role involves managing student and guest inquiries and performing daily operational duties at the front desk.
The ideal candidate will have:
- Excellent communication and customer service skills
- A high school diploma
- At least a year of relevant experience
You will ensure high customer satisfaction while maintaining operational standards in a busy environment.
Residence Front Desk Specialist in London employer: Fanshawe Staff
Contact Detail:
Fanshawe Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Front Desk Specialist in London
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing inquiries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer service situations in the past. This will demonstrate your experience and ability to maintain high customer satisfaction, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining our team.
We think you need these skills to ace Residence Front Desk Specialist in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about managing inquiries, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively interact with students and guests.
Tailor Your Experience: We want to see how your past experiences relate to the Residence Front Desk Specialist role. Be specific about your customer service experience and any relevant duties you've performed in previous jobs that align with what we’re looking for.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that professionalism is key. Strike a balance in your tone—be friendly but also show that you take the role seriously. This will reflect well on your ability to maintain high customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Fanshawe Staff
✨Know the Company Inside Out
Before your interview, take some time to research the campus living company. Understand their values, mission, and what sets them apart in Greater London. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about managing inquiries and ensuring customer satisfaction, prepare examples from your past experience where you excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a guest.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing multiple tasks at the front desk. Practising your responses will help you feel more confident and articulate during the interview. Remember, clarity and confidence are key!
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment you'll be working in.
