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- Tasks: Support end-user devices and troubleshoot IT issues in a dynamic gaming environment.
- Company: Leading mobile gaming company in Scotland with a customer-first approach.
- Benefits: Opportunities for personal development and a collaborative work culture.
- Why this job: Join a fun industry and make a difference in gamers' experiences.
- Qualifications: IT support experience or relevant degree, strong communication, and problem-solving skills.
- Other info: Flexible on-site work 3-5 days a week with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading mobile gaming company in Scotland seeks an Enterprise Desktop Support Engineer. Responsibilities include supporting end-user devices and troubleshooting IT issues.
Ideal candidates will have:
- IT support experience or a relevant degree
- Strong communication skills
- A problem-solving mindset
Opportunities for personal development and a collaborative work environment are provided, with a focus on a customer-first approach. Flexibility to work on-site 3-5 days a week is required.
Edinburgh Onsite IT Support Engineer employer: FanDuel
Contact Detail:
FanDuel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Edinburgh Onsite IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming industry, especially those working at companies you admire. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! If you’ve got experience troubleshooting IT issues, consider creating a portfolio or a case study of your best work. This can really impress potential employers and set you apart from the crowd.
✨Tip Number 3
Prepare for the interview like it’s game day! Research the company’s culture and values, and think about how your problem-solving mindset aligns with their customer-first approach. Be ready to share examples that highlight your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find the right role and connect with us directly. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Edinburgh Onsite IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our customer-first approach. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to convey technical information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at FanDuel
✨Know Your Tech
Brush up on your IT support knowledge, especially around end-user devices. Be ready to discuss common troubleshooting scenarios and how you would approach them. This shows you’re not just familiar with the tech but can also think on your feet.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user solve an issue, so make sure you can convey your thoughts clearly and effectively.
✨Emphasise Problem-Solving
Prepare examples of past IT issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving mindset and how you handle challenges in a customer-first environment.
✨Be Ready for Flexibility
Since the role requires on-site work 3-5 days a week, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed flexible working conditions or schedules.
