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For Companies At a Glance
- Tasks: Lead and inspire a retail team to maximise sales and enhance customer experience.
- Company: Join Fanatics, a leader in licensed sports merchandise with a passion for fans.
- Benefits: Competitive benefits, supportive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values collaboration and innovation in retail.
- Qualifications: Retail management experience and a passion for football are desirable.
- Other info: Embrace a culture that celebrates diversity and individual contributions.
The predicted salary is between 28800 - 43200 £ per year.
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
Role Overview
To work alongside the Store Manager for a multi-site retail operation, in order to achieve common business goals. To manage, motivate, lead and inspire your team to achieve common business goals across all stores. To drive your stores forward, in order to increase revenue and maximise profit, and to take responsibility for growing and developing the retail business.
How you will make a difference
- Sales
- To maximise sales through effective management of your retail team
- To drive KPI’s including footfall, conversion and AOV
- To adjust use of floor space to maximise sales potential
- To set and agree sales budgets with your line manager and perform regular reforecasts of said budgets
- Customer
- To ensure that your retail stores provides the highest level of customer service
- To develop skill gaps across team to ensure high mystery shopper results
- To deliver first class visual merchandising in your store and consistently do so
- To maintain the highest standards of presentation at all times
- Costs
- To regularly monitor and review all store-related costs across your store
- To minimise all areas of loss in order to maximise profitability
- To manage payroll within budgets set
- To put strict procedures in place in order to minimise stock loss for the business
- Security
- To ensure all company policies relating to cash handling are adhered to
- To conduct four full audits per year
- Responsible for all aspects of security within your store, including sub contracted security guards
- To monitor all till activity in your store and carry out regular security checks on all members of staff in order to minimise stock loss
- Operations
- Work with key head office functions to ensure appropriate replenishment to your stores takes place, particularly during peak trading periods and around match days
- Work with the warehouse teams to ensure effective delivery schedules
- Provide best practice to ensure stockrooms are managed efficiently
- Marketing
- To work with the marketing team to ensure effective execution of product launches, events, POS and all other associated marketing activity
What you bring to the team
- Successful track record of retail management experience with proven track record of achieving target, maximising sales and growth
- Experience of working in a fast-paced high pressured environment
- Ability to build strong relationships both internally, and also with external partners
- Experience of effective allocation of resource
- The ability to manage with autonomy
- Experience of effective people management, development and succession planning
- Evidence of great merchandising skills
- Interests in football is desirable
What is in it for you
Culture: Join a team where you’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
Benefits: At Fanatics, we’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.
At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
Assistant Store Manager, Sunderland employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Sunderland
✨Tip Number 1
Get to know the company inside out! Research Fanatics, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for their mission and how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager, Sunderland
Some tips for your application 🫡
Show Your Passion: Let your love for sports and retail shine through in your application. We want to see how your enthusiasm aligns with our commitment to fans and innovation.
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and showcases your achievements. We’re looking for evidence of how you’ve maximised sales and led teams effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Assistant Store Manager role. Share specific examples of your past successes and how they relate to our BOLD Leadership principles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Fanatics
✨Know Your Numbers
Before heading into the interview, brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've maximised sales and driven footfall in previous roles. Showing that you understand the metrics will impress your interviewers.
✨Show Your Passion for Fans
Fanatics is all about being obsessed with fans, so make sure to express your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to enhance the customer experience in your past roles. This will demonstrate that you align with their core values.
✨Demonstrate Leadership Skills
Prepare to talk about your experience in managing and motivating teams. Think of examples where you've inspired your team to achieve common goals or overcome challenges. Highlighting your leadership style will show that you're a good fit for the Assistant Store Manager role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to retail operations, such as handling stock loss or managing payroll within budgets. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to think on your feet.
