At a Glance
- Tasks: Provide top-notch support to customers via email, chat, and phone.
- Company: Join Fanatics, a leading name in collectibles and sports merchandise.
- Benefits: Flexible remote work, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the voice of Topps and help fans connect with their favourite collectibles.
- Qualifications: 1-2 years in customer service and excellent communication skills.
The predicted salary is between 24750 - 30250 £ per year.
Fanatics Remote (United Kingdom) seeks a Customer Service Advisor II to act as a primary contact for Topps customers, handling inquiries across products and services.
You will deliver high-quality support via email, live chat, and phone, while maintaining accurate records and collaborating with cross-functional teams.
The role requires excellent English communication, 1–2 years in customer service, and a proactive, empathetic approach in a fast-paced environment.
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Remote Customer Service Advisor II – Collectibles employer: Fanatics
Fanatics Commerce is an exceptional employer that fosters a dynamic and collaborative work environment, perfect for those passionate about sports and customer service. With a commitment to employee growth and development, team members are encouraged to embody the BOLD Leadership Principles while delivering outstanding fan experiences. Located in Everton, employees benefit from being part of a globally recognized brand that values innovation and teamwork, making it an exciting place to build a career in retail.
