Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store team to create an unforgettable shopping experience for fans.
- Company: Join a diverse and inclusive team at Fanatics, a leader in retail.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic environment where your leadership makes a real impact.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Embrace diversity and inclusivity while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
Role Purpose
Plays a critical role in the store and/or venue assisting the Management Team with creating the ultimate game day and shopping experience for our fans by leading the front line selling effort. The Retail Supervisor will drive results through effective communication and team building. This position could be full or part-time depending on the specific needs of the property and will work a rotating schedule including days, nights, and rotating weekends.
Responsibilities
- Responsible for the day-to-day running of the store.
- To achieve or exceed store financial targets, delivering on retail sales and profit.
- Leading customer engagement by serving and training store team to ensure delivering world-class service.
- Any other reasonable duties and responsibilities which your manager or assistant manager asks you to perform.
- Drive sales results by executing the sales/operations plans.
- Support back of house operations; maintain stockroom organization.
- Utilize business metrics in decision making, including but not limited to; revenue targets, per cap and UPT.
- Communicate expectations for assignments and projects to employees under your supervision.
- Provide training and assistance to new employees as required.
- Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment.
Knowledge & Experience
- Proven experience of supervisor level or senior retail assistant or above within a high-street retailer.
- High Fashion background with merchandising experience.
- Experience of delivering customer focused KPI's.
- Understanding of profit & loss.
- A team player.
- Highly committed.
- Good communication skills.
- Enthusiastic with positive attitude.
- Organized.
- Hunger for development.
- Deliver to time scales.
We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.
Store Supervisor, Millwall - FTC in London employer: Fanatics
Contact Detail:
Fanatics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor, Millwall - FTC in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Fanatics. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Store Supervisor role, especially around customer engagement and team leadership.
✨Tip Number 3
Show off your enthusiasm! During the interview, let your passion for retail and customer service shine through. Share specific examples of how you've driven sales results or improved team performance in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor, Millwall - FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail experience, especially any supervisory roles, and don’t forget to showcase your customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Supervisor role. Mention your passion for retail and how you can contribute to creating an amazing game day experience for fans.
Show Off Your Team Spirit: Since this role involves leading a team, make sure to include examples of how you've successfully worked with others in the past. We love seeing candidates who can communicate effectively and build strong relationships!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining our team at Fanatics!
How to prepare for a job interview at Fanatics
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your enthusiasm and helps you answer questions about how you would enhance the shopping experience for fans.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve sales targets or improve customer service. This will demonstrate your capability to drive results as a Store Supervisor.
✨Understand Key Performance Indicators (KPIs)
Brush up on retail KPIs like revenue targets and units per transaction (UPT). Be ready to discuss how you’ve used these metrics in previous roles to make informed decisions and improve store performance.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Think of examples where you’ve successfully communicated expectations to your team or provided constructive feedback. This will highlight your ability to lead and train others effectively.
